Application Support Analyst Location: Head Office, Leeds Hours: Flexible Working Hours Our client is looking for a motivated Application Support Analyst to join their IT team and play a key role in supporting our internal systems and ongoing Microsoft ERP migration project. Key Responsibilities: Provide 1st to 2nd line support for internal IT requests Ensure the smooth operation of business-critical applications Support the company’s Microsoft ERP migration project Manage the internal helpdesk, prioritising and resolving issues Maintain system integrations and data transfers Offer technical guidance to key stakeholders Enhance and automate IT processes for improved efficiency Provide training and support to end-users What We’re Looking For: Essential Skills & Experience: Experience with Microsoft D365 F&O or a similar ERP system Background in general IT technical support Strong communication skills to build relationships across the business Analytical mindset with excellent problem-solving abilities Strong time management, prioritisation, and organisational skills Desired Skills: Experience in hybrid, cloud, and on-premise environments Microsoft certifications (advantageous) Experience in the manufacturing industry Knowledge of Power BI, Power Automate, or Power Platform SQL database queries and maintenance experience What They Offer: Incremental holiday allowance based on service Training and development opportunities Pension scheme and life assurance Colleague discounts and company events Health cash plan and wellbeing day Free parking and cycle-to-work scheme If you are looking for an exciting opportunity in a forward-thinking company, apply today.