Job Title: Assistant Leisure Operations Manager
Contract: Permanent
Salary: £25,000 per annum
Shift Pattern: 3 weekly shift pattern comprising Early Shifts (07:00 - 14:00), Day Shifts(09:00 - 17:00) and Late Shifts(14:00 - 22:00) inclusive of 1 in 3 weekends (where a weekend is worked, the 2 days will be given the following week)
Location: Hadley Learning Community, Waterloo Road, Telford, Shropshire, England, TF1 5NU
The Role
As an Assistant Leisure Operations Manager here at Hadley Learning Community, your primary goal is to drive operational excellence within the Leisure department. As a key member of the site team, you will assist the Leisure Operations Manager with daily operations, team development, and driving sales and profitability. An NPLQ is preferred alongside a Pool Plant Operators qualification; however, candidates willing and able to complete these within 3 months will also be considered.
Your key responsibilities include:
* Overseeing the daily operations of the center
* Cultivating a customer-focused culture
* Leading the team by example to promote effective collaboration
* Standing in for the Leisure Operations Manager and supporting in meeting targets and KPIs
* Ensuring adherence to policies and procedures
Skills You Need
* A passion for delivering exceptional customer service
* Proven experience in leading and developing large teams
* Determined, enthusiastic, and patient demeanour
* Ambitious and keen to advance in your career
Benefits
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We offer a virtual GP for you and your household, financial wellbeing assistance through our Salary Finance scheme, and access to a flexible benefits platform, Choices, where you can customize your benefits.
We provide high street discounts through our MiDeals platform and a cycle-to-work scheme. Life cover is the greater of your equivalent annual salary or a minimum of £10,000, and we offer a save-as-you-earn scheme and a Mitie Matching Share Plan.
We award our employees with Mitie Stars for recognition of their hard work, with cash prizes available each month and a top annual prize of £10,000.
We prioritize career progression and offer diverse training and development avenues to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need us to make any reasonable adjustments, please let us know.
Mitie is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references.
If you are working in regulated activity, please note that it is a criminal offence for barred individuals to apply for roles requiring unsupervised work with vulnerable adults or children.
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