Salary: £13,686.00 Part time 18 hours per week
The Vacancy
PART TIME 18 HOURS PER WEEK
Who we’re looking for
Sustaining tenancies, preventing arrears from escalating, and maximising rental income are key to our business, so we’re looking for a great communicator to support customers to pay their rent on time. You’ll have experience of working in an administrative or customer service role, and a good grasp of Housing Benefit and Universal Credit claims. You’ll also have solid IT skills, including MS Excel and Word, and a flair for negotiation, decision making and problem-solving. With bags of energy, you’ll be a great team player, building relationships to deliver stellar service for every customer, every time.
When we're hiring, we look for people who connect with our KOSMIHC values:
* We know our stuff
* We make it happen
You can find a full description of our values here.
Feel a connection? If this sounds like you, click on ‘apply now’!
Closing date for applications is 16 June.
The Company
Who we are
Hello. We’re RHP. Our purpose is to provide safe, secure, affordable homes – opening the door to life opportunities. We own and manage around 10,000 homes for social rent and shared ownership, and plan to build many more over the next five years.
Our employees love working for us, and we’ve been recognised as an excellent employer through several prestigious awards, including being named as a Top Employer 2024 and holding Investors in People Platinum status. In recent years we’ve also gained Gold accreditation as part of the Mind Workplace Wellbeing Index and were named as Family Friendly Employer of the Year at the Personnel Today Awards.
If you want to make a difference to our customers, colleagues and beyond, we’re the place for you.
Connected through difference
We embrace and understand the value diversity brings – it can only make us better and stronger. That’s why a key part of our culture is to create an environment where everyone can be themselves and is treated fairly and equally. It’s important to us that you feel valued, appreciated, and free to be who you are.
Perks of the Job
Our aim is to be an excellent employer and create a healthy work environment so you can be the best version of yourself. Our flexible Life Matters benefits package has been designed around the things our people value most to give you choice around what you need to live well at work, rest, and play – you’ll have access to all these benefits during your time with us.
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