Job summary Welcome to FCMS We are looking for a professional and enthusiastic Apprentice Data Analyst. The post-holder will work as a valued member of the Data Team based at Newfield House working towards a Data Analyst - Level 4 Higher Apprenticeship. This will typically be one day a week with day release. You will be learning alongside and be fully supported by other apprentices in our team. Hours : 37 hours per week Salary: £12.07 per hour Main duties of the job The role will involve a wide variety of data extraction, understanding, data quality, analysis and reporting scenarios. The successful candidate will have responsibility for a number of data reports and will collaborate closely with other team members on separate projects. About us The ethos of FCMS as a social enterprise, health and wellbeing services provider is to be passionate in its drive to ensure that patients and callers remain the central focus of all that it does. Coupled with excellent and well-established clinical governance systems and extremely effective operational expertise, it has meant that the company has the ability to strategically visualise, develop, and implement award winning services. Over many years we have invested in our staff so that we have a core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do. Date posted 08 November 2024 Pay scheme Other Salary £12.07 an hour Contract Permanent Working pattern Full-time Reference number U0051-24-0131 Job locations Newfield House Vicarage Lane Blackpool Lancashire FY4 4EW Job description Job responsibilities The data analyst will be required to: Use all tools available (e.g. Microsoft Power BI) to collate information and complete all weekly, monthly and quarterly reports in readiness for submission to commissioners and national bodies in line with company requirements. Build and maintain relationships with key stakeholders so that data confidence can be maintained and improved across the organisation. Ensure management of all data tools and dashboards so that they remain accessible, relevant, accurate and useable. Lead on data projects such as Power BI Training and Data Monthly Meetings. When applicable, map new data sources and produce relevant and concise visuals so that these can be used by all relevant stakeholders. Speedily and accurately resolve data quality issues, as and when these arise, and learn from where these occur to reduce likelihood of reoccurrence. Work on own initiative to identify and interrogate data to identify trends and patterns that may lead to learning and wider business decisions. Build a level of operational knowledge across the organisation to support meaning conversations regarding future business decisions. Work closely with the Q&R team to ensure we maintain compliance with all information governance policies, such as Privacy by Design Have a willingness to learn and expand knowledge across all aspects of the job role Disability Confident Employer - As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staffto share this commitment. You will be expected to fulfil your mandatory safeguarding training at the level applicable to this role. This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). Job description Job responsibilities The data analyst will be required to: Use all tools available (e.g. Microsoft Power BI) to collate information and complete all weekly, monthly and quarterly reports in readiness for submission to commissioners and national bodies in line with company requirements. Build and maintain relationships with key stakeholders so that data confidence can be maintained and improved across the organisation. Ensure management of all data tools and dashboards so that they remain accessible, relevant, accurate and useable. Lead on data projects such as Power BI Training and Data Monthly Meetings. When applicable, map new data sources and produce relevant and concise visuals so that these can be used by all relevant stakeholders. Speedily and accurately resolve data quality issues, as and when these arise, and learn from where these occur to reduce likelihood of reoccurrence. Work on own initiative to identify and interrogate data to identify trends and patterns that may lead to learning and wider business decisions. Build a level of operational knowledge across the organisation to support meaning conversations regarding future business decisions. Work closely with the Q&R team to ensure we maintain compliance with all information governance policies, such as Privacy by Design Have a willingness to learn and expand knowledge across all aspects of the job role Disability Confident Employer - As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staffto share this commitment. You will be expected to fulfil your mandatory safeguarding training at the level applicable to this role. This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). Person Specification Experience Essential Experience within a busy office environment (preferably healthcare) Experience of working with Microsoft Office IT systems Able to demonstrate effective partnership/team working Desirable Experience of data analysis including evidence of E.T.L. Engaging and training colleagues on technical data tools Knowledge & Skills Essential Negotiation and influencing skills. Diplomacy. Communication skills (verbal and written) IT skills Personal Qualities Essential Resilient Adaptable Qualifications Essential Educated to GCSE/O Level standard including English Language and Mathematics or equivalent. Desirable Formal Power BI Training Formal SQL Training Formal Python Training Person Specification Experience Essential Experience within a busy office environment (preferably healthcare) Experience of working with Microsoft Office IT systems Able to demonstrate effective partnership/team working Desirable Experience of data analysis including evidence of E.T.L. Engaging and training colleagues on technical data tools Knowledge & Skills Essential Negotiation and influencing skills. Diplomacy. Communication skills (verbal and written) IT skills Personal Qualities Essential Resilient Adaptable Qualifications Essential Educated to GCSE/O Level standard including English Language and Mathematics or equivalent. Desirable Formal Power BI Training Formal SQL Training Formal Python Training Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name FCMS Address Newfield House Vicarage Lane Blackpool Lancashire FY4 4EW Employer's website http://www.fcms-nw.co.uk/ (Opens in a new tab)