IT Support Engineer
We have an exciting opportunity for a skilled and motivated IT Support Engineer to join a leading international company with operations in the United Kingdom and Europe. Our client specialises in proactive, secure, and highly efficient IT support, cybersecurity, and cloud management services, providing cutting-edge solutions to businesses worldwide.
We are looking for candidates with strong technical expertise who are eager to contribute their skills and grow within a dynamic environment. This role is perfect for professionals seeking to take on new challenges, expand their responsibilities, and advance their careers in the industry.
Main Responsibilities for the successful IT Support Engineer:
As an IT Support Engineer, your role will involve a mix of client projects, service desk escalations, and on-site installations. This position requires strong technical expertise and a willingness to travel as needed.
* Build and maintain strong client relationships by providing exceptional customer service and proactive support.
* Travel to client sites for support and installation projects, ensuring seamless service delivery.
* Deliver first and second-line IT support to end-users, troubleshooting hardware, software, and network-related issues.
* Assist users with IT-related queries, ensuring they can work efficiently with business applications and systems.
* Diagnose and repair hardware issues while providing comprehensive use...