Assistant Branch Manager
Location: Scottish Borders
Job Type: Full-time, Permanent (44 hours per week)
Overview:
Simon Acres Recruitement are seeking an Assistant Branch Manager to support the Branch Manager in the daily operations and management of a successful and well established plumbers merchant.
The ideal candidate will have strong leadership skills and a background in sales and customer service.
Key Responsibilities:
* Assist the Branch Manager in overseeing daily operations and act as the Branch Manager in their absence.
* Ensure the branch meets its sales targets and delivers excellent customer service.
* Supervise and motivate a team of sales and warehouse staff.
* Provide training and development to team members.
* Handle customer inquiries and resolve issues promptly.
* Build and maintain strong relationships with key customers and suppliers.
* Support the implementation of sales strategies and marketing initiatives.
* Analyse sales data to identify opportunities for growth.
* Assist in developing promotional materials and campaigns.
* Ensure the branch is well-organised and fully stocked.
* Oversee inventory management and stock control.
* Implement and maintain health and safety standards.
Requirements:
* Previous experience in a supervisory, team leader, assistant management or branch management role within a Plumbers Merchant or similar.
* Strong leadership and team-building skills.
* Excellent communication and customer service abilities.
* Proven track record in sales and achieving targets.
* Good organisational and problem-solving skills.
* Proficiency with sales and a proactive attitude.
Benefits:
* Competitive and negotiable salary.
* Progressional opportunities.
* Generous bonus.
* Excellent staff retention and staff satisfaction.
* Pension Scheme.
Simon Acres Group are acting as the employment agency