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Relationship Executive (London & South East)
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Location: Home Based - England (35 Hour Weekly Max)
Time Type: Full time
Posted On: Posted Yesterday
Closing Date: November 20, 2024 (13 days left to apply)
Job Requisition ID: R029790
Salary: £26,000 - £28,000 plus benefits
Reports To: Divisional Manager
Directorate: Marketing, Fundraising & Engagement
Contract: Permanent
Hours: Full time 35 hours per week (open to flexible working and compressed hours)
Location: Home based. This role covers London & South East and candidates must be based within 20 miles of the border.
Visa Sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Recruitment Process: Competency-based interview
Interview Date: From the week commencing 2 December
At Cancer Research UK, we exist to beat cancer.
Our Relationship Executives inspire and engage with our communities to enable us to raise the funds we need to continue this life-saving research. Relationship Executives work within the divisional team to manage individual, group, and corporate supporter relationships.
What Will I Be Doing?
* Manage initial and ongoing contact for low, mid-value, and light-touch relationships including individuals, fundraising groups, corporate organisations, and Will writing service acquisitions.
* Provide excellent customer service to support fundraisers via phone, mail, and e-mail, enhancing their fundraising experience.
* Provide timely contact to supporters at various stages of their fundraising journey.
* Support the development of a robust prospect pipeline of opportunities.
* Identify supporters with high value potential or specific stewardship requirements.
* Responsible for achieving agreed income target and support regional budgets.
* Work with the wider divisional team to drive supporter recruitment and re-engagement.
* Ensure supporter records are entered and maintained on systems.
What Are We Looking For?
* Experience of providing excellent customer service with great organisational and time management skills.
* Strong communication skills, in both verbal and written form.
* Good listening skills to build effective relationships with supporters.
* Ability to solve straightforward problems with the direction of colleagues.
* Build internal networks for collaboration and knowledge sharing.
* Excellent attention to detail and experience of entering and managing data in a database system.
* Ability to use database to identify warm supporters to transition to relevant teams.
Our organisation values are designed to guide all that we do:
* Bold: Act with ambition, courage, and determination.
* Credible: Act with rigour and professionalism.
* Human: Act to have a positive impact on people.
* Together: Act inclusively and collaboratively.
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you.
What Will I Gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities, and high-quality tools.
How Do I Apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview.
For more information on this career opportunity, please visit our website or contact us at recruitment@cancer.org.uk.
About Us
As the world’s largest independent cancer research charity, we conduct research into the prevention, diagnosis, and treatment of the disease. Our aim is to see 3 in 4 people survive cancer by 2034 and our staff are integral to achieving that ambition.
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