What's involved with this role: Job Title: Housing Repairs Operations Manager Ref number: K&C 5266758 An Interim Housing Repairs Operations Manager is needed to have oversight of planned maintenance and managing Contractors and direct labour. Ideally you will have previous local authority experience along with previous experience of running a repairs service and surveying team. Key Responsibilities: Responsible for the day-to-day running of the repairs service comprising a variety of trades ensuring high levels of quality, productivity and high customer satisfaction Lead a planned works team tasked with completing works packages and projects Lead a voids team tasked with completing repairs and refurbishments quickly minimising void turnaround times Utilising the internal pool of labour to achieve operational efficiency minimising the use of contractors in preference of self-delivery Qualifications: IOSH OR NEBOSH - desirable Asbestos awareness - desirable Good understanding of COSHH Regulations Skills & experience: Previous experience of managing a DLO Knowledge of CDM Regulations (2015) Knowledge of Health and Safety including Working at Heights; use of PPE; certified works; RIDDOR and asbestos management. Experience of producing and presenting performance information to a wide range of audiences, including senior managers Experience of developing and maintaining performance indicators for services to deliver continuous improvement Experience of using benchmarking to drive up performance. Knowledge of strategy, policy development and risk management Ability to communicate effectively with internal/external people at all levels, with excellent written communication skills Able to maintain a high level of confidentiality and discretion, and deal with information with tact and understanding Excellent written communication skills, including report writing for a range of audiences Excellent IT skills i.e. MS packages e.g. Word, Excel, Outlook, PowerPoint and SharePoint, with the ability to manipulate and present data to meet the needs of different audiences Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. Am Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.