Quality Assurance Advisor
At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7.
Reporting into the Quality Assurance Manager, the Quality Assurance Advisor is responsible for conducting Internal Audits across our Highways department. The role offers agile working, with travel to our Warwick HQ and/or Quinton office required 1-2 times per week.
What you'll do:
Produce and maintain a comprehensive suite of audit checklists to ensure the scheduled audits are aligned to the Telent standards as well as ISO9001
Produce comprehensive records for scheduled audits such as the audit report and any generated Non-conformance reports.
Ensure actions which will include 'Non-conformances, Observations and Opportunities for Improvement' which have been identified during audits are followed up with the action owner for closure.
Collate information from internal, customer and external audits as well as customer complaints and commendations for various external reports.
Investigation reports and root cause analysis for areas of non-conformance
Correction and remedial action to address identified non-conformance.Who you are:
You will have previous experience working in a similar Internal Audit or Quality A...