About Us
Murrayfield Hotel is a premier destination located in the heart of Edinburgh, near the iconic Murrayfield Stadium. Known for its warm hospitality, elegant accommodations, and vibrant food and beverage offerings, we are dedicated to creating memorable experiences for our guests through exceptional service and high-quality products. We are now looking for a dedicated and enthusiastic F&B Assistant to join our team.
Job Overview
We are seeking a motivated and enthusiastic Food and Beverage Assistant to join our dynamic team. The ideal candidate will play a key role in delivering outstanding service in our restaurant, bar, and events areas to our guests. Your friendly demeanor, attention to detail, and passion for hospitality will help us maintain our high standards and create a welcoming atmosphere for all our guests.
Key Responsibilities
1. Provide excellent customer service to guests, ensuring that their needs are met promptly and efficiently.
2. Assist in the setup and breakdown of dining areas and events, including arranging tables, chairs, and decorations.
3. Take customer orders accurately and efficiently, processing payments and handling cash transactions as necessary, ensuring guest satisfaction throughout their dining experience.
4. Serve food and beverages to guests, ensuring presentation standards are met and that orders are delivered in a timely manner.
5. Maintain cleanliness and organisation in all dining and service areas, adhering to hygiene and sanitation standards.
6. Collaborate with kitchen staff to ensure smooth service and timely delivery of food items.
7. Respond to guest inquiries and requests, providing knowledgeable recommendations on menu items.
8. Assist with restocking supplies and inventory as needed.
9. Attend regular training sessions and staff meetings to stay informed about menu changes, promotions, and company policies.
Requirements
1. Previous experience in a similar role within the hospitality industry is preferred, but not essential – full training will be provided.
2. A passion for delivering exceptional customer service.
3. Strong communication and interpersonal skills.
4. Ability to work well in a team and under pressure in a fast-paced environment.
5. Flexibility to work various shifts, including evenings, weekends, and holidays.
6. A positive attitude, enthusiasm, and a willingness to learn.
What We Offer
1. Competitive salary with opportunities for tips.
2. Staff discounts on food, drink, and accommodation.
3. Ongoing training and development opportunities.
4. A supportive and friendly team environment.
5. Opportunity to work in a vibrant and dynamic setting.
How to Apply: If you’re passionate about hospitality and looking for an exciting opportunity to join a dynamic team, we'd love to hear from you! Apply for this role now and one of our friendly team will be in touch.
Join us at the Murrayfield Hotel and help us continue to create unforgettable experiences for our guests!
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