Description ABOUT YOU Acting as a Key Account holder for both existing and developing Clients you will have excellent communications skills and the ability to converse succinctly with key stakeholders, providing them with accurate information and progress reports on a consistent basis. Working alongside the Project Management, Quality, Facilities and Business Development teams, you will manage the workflow through your team to facilitate the progress of a project or study whilst liaising with key members both within the Laboratory and across the wider business, whilst maintaining a collaborative approach which provides solutions and not ‘blockers’ and is supportive in nature. Required skills and experience: · BSc in Biology/Chemistry (or related scientific discipline) is essential, higher degree preferred · Clear written and verbal communications skills with the ability to clearly convey processes, results and key messages and able to build rapport, quickly and effectively · Excellent interpersonal skills with the ability to network and build strong relationships to collaborate with both Clients and members of the business to ensure that the business TQA promise is consistently met · The ability to articulate thoughts clearly in a formal manner such as presentations to clients/external bodies/conferences; generation of high-quality publicity material, scientific papers · Previous experience in the development and validation of bioanalytical / pharmacokinetic (PK) assays following ICH M10 · Previous experience in the development and validation of methods to ICH Q2 · Previous experience working with a range of LCMS / NMR platforms and software including Analyst, Sciex OS and/or TopSpin or similar · Previous experience of working in a GxP regulatory laboratory with strong understanding of GMP, GLP and GCP principles essential · Have supervisory experience directly or indirectly for laboratory teams with the ability to transfer knowledge and skills through appropriate training workshops and 121 Coaching whilst maintaining guidance and support on a continuous basis ABOUT THE OPPORTUNITY Key activities: · Act as Responsible Individual for multiple analytical projects undertaken by the Bioanalytical Team · Ensure adequate resources are available for all projects undertaken by the Team and advise the Associate Director, when additional resources are needed · Provide technical leadership for routine, non-routine and problem-solving analytical tasks as appropriate, covering LCMS and/or NMR techniques · Review data, plans and reports in an efficient manner regarding compliance with any system suitability requirements, project specification and other analytical quality systems · Ensure that all Quality Management documentation is completed in a timely manner · Deliver through the team by ensuring ongoing development for all team members · Conduct regular progress reviews with team members · Drive delivery of projects through the lab by actively working with other teams and departments to remove blockers · Communicate effectively with staff at all levels; regularly with Laboratory Managers, Project Managers and clients where applicable, providing detailed project status updates · Assist the Associate Director with monitoring of project performance and financial reporting WHAT WE OFFER Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace, and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world. Competitive salary/benefits Development and career opportunities around the Globe Working in a highly motivated team and dynamic working environment We are an Equal Opportunity Employer who do not discriminate against applicants. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex or national origin. Intertek operates a preferred supplier arrangement and we do not accept unsolicited approaches from agencies.