DUTIES AND RESPONSIBILITIES:
1. CLINICAL
1. To be able to work quickly and accurately with a high degree of manual dexterity.
2. To undertake blood samples from patients referred into the service in a variety of settings (clinics and domiciliary visits), working alone with access to advice via phone.
3. To maintain a clean and tidy clinical work area at all times.
4. Maintain high level of competency in all required techniques.
5. Ensure patient is positively identified.
6. Identifies the best vein for taking blood samples.
7. Ensure specimens are appropriately prepared prior to being collected by courier service, for example; undertake collection and accurately labelled in the correct sample bottles.
8. Collection of venous blood samples without harm to patient or self by following Standard Operating Procedures / Guidelines / Policies and Procedures.
9. To ensure that all documentation is completed accurately and efficiently.
10. To work in line with the infection prevention and control policy.
11. The job will involve frequent exposure to body fluids, blood, urine and samples that are potentially infective with pathogenic, micro-organisms / viruses (including blood borne viral infections e.g. Hepatitis, HIV, nvCJD, TB).
12. To take appropriate action if there is a spillage of body fluids or hazardous chemicals in order to minimise the risk to staff and public.
13. To work within the approved policies and Health & Safety procedures of the Trust.
14. To keep the supply of essential equipment within the clinics and domiciliary service at an adequate level for service delivery.
15. To help maintain appropriate stocks for phlebotomy consumables in the immediate work area and to advise senior staff of low stocks.
16. To take delivery of stores; put away stock items using appropriate lifting techniques and identify shortages of any items to the senior staff.
17. To minimise wastage of materials by appropriate stock rotation and by good phlebotomy technique.
2. MANAGERIAL
1. Making recommendations to improve service delivery.
2. To liaise with other members of the team in the provision of patient care, ensuring that all relevant information is made known to the appropriate members.
3. Ensure all patients receive a high standard of care and quality service, welcoming patients in a warm and professional manner.
4. To communicate with patients and carers whilst performing the procedure, explaining the task to be performed.
5. To attend team briefs and meetings.
6. Influence, motivate, support and enable colleagues to contribute towards the effectiveness and success of the service.
7. To act as a positive team member to promote a positive team environment and support colleagues in the delivery of the service.
8. Act as a positive role model presenting a professional appearance by ensuring uniform is worn correctly, it is clean and tidy and the dress code policy is adhered to.
3. EDUCATION AND DEVELOPMENT
1. To participate in own service training and regular updating skills as directed by manager.
2. To carry out all core & mandatory/statutory training.
3. The performance of the post holder will be continually assessed for competence and have a PDR (appraisal). Key elements of this process will be to contribute towards the corporate objectives of the service and the Trust.
4. Attend appropriate courses as agreed with manager.
4. RESEARCH AND AUDIT
1. To participate in audits as and when requested.
5. STANDARD REQUIREMENTS
1. Information Governance (IG): During the post holder's normal duties, they may have access to confidential information that can identify a patient, another member of staff and/or commercial information about the Trust. Staff must ensure the ongoing security of this information (specifically its confidentiality, integrity and availability) at all times (both in and out of working hours) in accordance with relevant legislation, NHS guidance and professional codes of conduct. They must only access this information where they have a legitimate need to know for the purpose of their role. They must only disclose this information as necessary in the course of their employment, with the Trust's prior agreement or for a valid legal reason. This obligation shall continue indefinitely.
2. All notes, memoranda, records and other documents (paper or electronic) of the Trust (including its partners) and in the post holder's possession are and shall remain the property of the Trust and staff shall hand them over on demand or upon termination of employment. All documents, data and information created during the course of employment with the Trust belong to the Trust and not the post holder. Staff must ensure the integrity of information and not do anything to put this at risk.
3. The post holder must ensure that they are familiar with and adhere to all Trust IG and IT Systems and Security policies and procedures and complete IG training on an annual basis. They must report any IG breaches as soon as they become aware of them. A breach of data security may constitute a serious disciplinary offence for which the post holder may be dismissed.
4. Should the post holder breach this clause after their employment has ended, the Trust may take legal action against them.
6. Code of Conduct: Maintain a consistently high standard of conduct and to provide the highest standard of service in accordance with the Trust Code of Conduct for all employees.
7. Equal Opportunities: Promote the concepts of equality of opportunity and managing diversity Trust wide.
8. Health and Safety: Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, paying due regard to health and safety in the workplace and management of risk to maintain a safe working environment for service users, visitors and employees.
9. Infection Prevention and Control: Employees must be aware of their responsibilities to protect service users, visitors and employees against the risks of acquiring health care associated infections, in accordance with Trust policy.
10. Professional standards and performance review: Maintain consistent high professional standards and act in accordance with the relevant Professional Code of Conduct. Employees are expected to participate in the performance review process.
11. Service/Departmental standards: Support the development of performance standards within the Service/Department to ensure the service is responsive to and meeting the needs of its customers.
12. Finance: All Trust staff will comply with financial processes and procedures.
13. Safeguarding: The Trust has a responsibility to ensure that all children/young people and adults are adequately safeguarded and protected. As a consequence, all Trust employees are required to adhere to national and local safeguarding policies/procedures and to act upon any concerns in accordance with them.
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