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Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our continued success is driven by our ability to empower, engage, and inspire our consumers - every step of the way.
Our team members are the heart of our stores, bringing passion to work every day and ensuring an amazing experience for every customer. Your core responsibility is to ensure our consumers enjoy their time with us in store.
Key Responsibilities
* Creating amazing experiences for our customers through authentic customer service.
* Achieving sales targets and performance metrics.
* Interacting with customers and educating them on our products to build rapport.
* Maintaining store standards, including visual merchandising and stock replenishment.
* Managing cash and adhering to all security and health & safety policies.
* Encouraging customer loyalty by discussing upcoming collection launches.
Knowledge, Skills and Abilities Required
* Flexible schedule and availability to work weekends and holidays.
* Retail sales experience is preferred, but not required.
* Passion for our brands and lifestyles.
* Excellent communication skills.
* A positive and professional attitude.
* Enthusiasm to learn and share product knowledge.
* Ability to work well under pressure in a fast-paced environment.
Minimum Requirements
* Performing duties consistent with the Company's AAP/EEO goals and policies.
* High School diploma or equivalent.
Working Conditions
* Retail environment.
The Extras
* Generous clothing allowance.
* Excellent training & development opportunities.
* Quarterly bonuses.
* 60% off all Sweaty Betty merchandise.
* 25 days holiday (pro-rated if working part-time).
* Refer a Friend bonus scheme.
* Season Ticket Loan.
* Access to Retail Trust - advice & support tool.
* Dedicated budget to attend fitness classes (per store).
* Access to Sample sales.
* Health Cash Plan benefit with Medicash (following successful probation).
* Enhanced Family Leave policy.
* Cycle to work & Buzz bike scheme.
Our DEI Commitment
We are committed to creating a culture that represents our mission of empowerment, celebrating diversity, and creating an equitable business. We care about our people, our community, and the world. Our DEI mission is to embed diversity, equity, and inclusion at the heart of our business, creating a culture of belonging that empowers everyone to be their authentic selves.
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