We are currently recruiting for a Performance Admin Assistant for our client in Burnley. Job role: Performance Admin Assistant Pay: 11.44 p/h (PAYE) Start date: 6/1/25 Length of assignment: 3 months Location: Burnley BB11 General Overview: Assist the Senior Performance Manager in the day-to-day running of contract and compliance of FM services on Lancashire and Blackburn schools. To ensure that all services are provided consistently to the required standard and that they, at all times meet the specific requirements of the school. MAIN DUTIES AND RESPONSIBILITIES Support Performance Managers in the interface with Local Authority representatives and FM team Collation of daily performance data related to all FM services Induction of contractors, Updating spread sheets for inductions, DBS and RAMS Managing Helpdesk performance including jeopardy management, ensure compliance to KPI's and reduce deductions Collation of operational data relevant to the compilation of monthly reports and the annual service report Support with the administration of completion of contractual documentation and key business documents: JERPs; Customer Satisfaction Surveys; Service Delivery Plans; Monthly Reports; Annual Service Report Support the development, implementation and review of documents and procedures across the Project Any other reasonable management request applicable to grade Experience, Skills and Education: Previous experience of a similar role at either administration level or customer service helpdesks Administrative Experience Excellent organisational skills Computer literate with a range of office applications word, excel, access PowerPoint etc Previous experience in a similar role A good working knowledge of CAFM systems GCSE grade C and above in English and Maths If you meet the above criteria and feel this is the role for you please apply online. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.