Are you:
All potential applicants are encouraged to scroll through and read the complete job description before applying.
1. Organised?
2. Positive?
3. Empathetic?
4. Reliable?
5. Solution focused?
6. IT literate?
7. Motivated to support the NHS?
Do you have:
1. Customer service experience?
2. A good work ethic?
3. A “can do” attitude?
4. Initiative?
5. A passion to improve patient experience?
6. A sense of accountability?
As a Clinical Secretary in the Gastroenterology Department, you will play a vital role in supporting clinicians to achieve exemplary patient care. If you enjoy variety in a fast-paced environment, wish to be part of a team striving to make a difference, and have the ability to work under pressure at times, and you can answer “yes” to the above, then we want to hear from you. Due to the nature of the specialty, this is a particularly fast-paced role.
The successful candidate will need to deal with patients, clinicians, and other staff members, ensuring high levels of customer service and attention to detail. You will have regular interaction with the secretarial management team and the departmental service manager. It is essential that you are able to demonstrate good interpersonal, verbal, and written skills and have a "can do" attitude.
This is a fixed-term contract up to 12 months/secondment opportunity considered.
You will have a good level of IT literacy as you will be using multiple software packages. You will be empathetic, efficient, hardworking, and resilient.
This role will keep you both challenged and busy as you work closely with colleagues to support the clinical team of Consultants, junior doctors, and specialist nurses.
Potential applicants should ensure they evidence the skills listed above in their application.
In return we offer our employees:
1. Training & development including paid apprenticeships leading to valuable qualifications
2. Career progression opportunities
3. 27 days paid annual leave plus bank holidays rising to 33 days with continued service
4. Contributory pension scheme
5. Flexible working patterns
The Trust is an equal opportunities employer and believes in treating everyone with dignity and respect. We encourage applications from all sectors of the community. We are committed to the health and wellbeing of our staff and we have a number of initiatives which promote our supportive and inclusive approach to staff health and wellbeing, career development, and benefits.
We are proud to provide ‘Outstanding’ care and be a great place to work. At East Sussex Healthcare NHS Trust (ESHT), we provide safe, compassionate, and high-quality hospital and community care to the half a million people living in East Sussex or visiting our local area. We are one of the largest organisations in East Sussex with an annual income of £476 million and we are the only integrated provider of acute and community care in Sussex. Our extensive health services are provided by over 7000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye, and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
In 2020 the Care Quality Commission (CQC), the health and care regulator, rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. Our acute hospital at Hastings and our Community Services are also rated ‘Outstanding’. Our acute hospital at Eastbourne is rated ‘Good’.
In the summer of 2020, the Trust launched its ambitious ‘Building for our Future’ (BFF) programme. This once-in-a-lifetime programme aims to repair, redevelop, and expand our hospitals, transforming the environment in which we provide care for generations to come.
Please refer to the job description attached. If you have any questions about this position, please do not hesitate to contact us.
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