Company Overview
At Co-op, we're dedicated to making a positive impact on our customers' lives. As a Customer Team Member, you'll be part of a friendly team that's passionate about delivering excellent service and creating a welcoming store environment.
Salary and Benefits
You'll receive a competitive hourly rate of £12.30 per hour, plus access to a range of benefits including 31 days holiday, pension scheme with up to 10% employer contributions, virtual healthcare services, and more.
Job Description
As a Customer Team Member, your role will involve providing great service to our customers, working collaboratively with colleagues to achieve sales targets, and ensuring the store is safe and legal. You'll also have the opportunity to get involved in local community activities and events.
Required Skills and Qualifications
* A genuine care for customers' needs and a passion for delivering excellent service
* Great people skills and ability to build positive relationships with customers and colleagues
* A positive approach to change and problem-solving
* The flexibility to work a range of shifts
Benefits
We offer a comprehensive benefits package, including:
* 30% discount on all Co-op products in-store
* A pension scheme with up to 10% employer contributions
* Wagestream - a money management app giving you access to a percentage of your pay as you earn it
* 31 days holiday (including bank holidays, pro rata for part-time colleagues)
* Virtual healthcare services for you and your family
* 24/7 employee assistance service
* Full, paid training and dedicated support for personal development and career progression
* Rota shared three weeks in advance and accessible on your phone
* Cycle-to-work scheme
Diversity and Inclusion
We believe in building diverse teams and welcome applications from everyone. Our stores should be inclusive environments where colleagues can reach their full potential. We celebrate our differences and recognize the importance of our teams reflecting the communities they serve.