Hours:30 hours per week
At AC Hotels by Marriott Inverness, we strive to deliver exceptional guest experiences to over 24 million customers each year.
In this role, you will report to the Head Housekeeper and be responsible for supporting your team in the day-to-day running of the housekeeping department.
As a key member of our team, you will contribute to our industry-leading package and career progression opportunities.
Our training and development programs, including an annual allowance of up to £10,000 for approved apprenticeships and training courses, will help you build a successful career with us.
Benefits include:
* Life & Critical Illness Insurance
* Discount Store with discounts from ASDA, O2 & more
* Discounted hotels and flights
* HSF Assist medical package
* Full workplace pension scheme
* 28 days holiday
Key responsibilities:
* Work to improve productivity and efficiency of room cleaning
* Analyse guest data to plan resources and materials required to meet operational requirements
* Maintain strong working relationships with the GM, Hotel Team, HSK team, and suppliers to ensure clear communication and implementation of best practice
* Identify ways to improve Guest Satisfaction
* Adhere to H&S Policy, keep all work areas neat and well organised COSHH/Manual Handling
* Recruit, train, manage, and monitor team performance daily/weekly
* Deliver and exceed financial targets
* Manage expenditure and payroll to ensure budgets are achieved
* Participate in training to improve skills and performance
* Solve routine challenges that occur on the job
If you have previous experience working in a housekeeping environment, can deliver a consistent level of service in a challenging environment, and want to join a business that offers exceptional development and potential to progress, we encourage you to apply.
As a valued member of our team, you will have the opportunity to grow and develop your skills in a dynamic and supportive environment.