Crisis Management training is an essential component to a successful business. Crisis management is not only for large businesses and organisations, it’s vital for small, medium and micro businesses as well. You can ensure you have the preparedness, risk mitigation, effective decision making, and team coordination to get through any crisis.
This course will also teach you how to manage your reputation, as well as understand the legal and ethical considerations when managing a crisis. Getting on a crisis management course is an investment into resilience and adaptability for your organisation.
Who Should Attend
This course has been created for anyone looking to gain a wider view of crisis management. This could be a CEO, manager, HR, business owners, communication staff, or other staff who could be involved with crisis management – or anyone keen on enhancing their crisis management skills.
Course Contents
* The definition and understanding of crisis management
* Risk assessments and identification
* Crisis communication strategies
* Crisis response planning
* Psychological first aid
* Legal and ethical decision making in crisis management
* Post-crisis evaluation and continuous development
Learning Outcomes
* Understand what crisis management is, and how to conduct it
* Conduct a risk assessment and identify a crisis
* Identify useful crisis communication strategies for your organisation
* Develop a crisis management response plan
* Understand what psychological first aid is
* Recognise the legal and ethical considerations of crisis management
* Conduct a post-crisis evaluation
Prerequisites of Crisis Management Training
No specific prerequisites are required for this Crisis Management Training. It is designed to accommodate professionals at various levels of experience, making it accessible to those with diverse backgrounds and roles within an organisation.
Course Format
This is a 1-day training course running from 09:30 AM to 16:00 PM. This course is run at our head office located at 5-7 Museum Place, Cardiff, CF10 3BD. If you have 4 or more individuals, we may also be able to run the course at your location.
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