Description
IT Asset Administrator
Location: Whiteley, Hampshire / Hybrid. Occasional travel to other offices may be required.
Role Overview:
Leidos are seeking an IT Asset Administrator to work within the Business Operations team of Leidos CIO and will be tasked with supporting the management of Leidos’ hardware and software assets. The role will also require you to purchase hardware, software, and miscellaneous IT requirements.
You will undertake IT equipment lifecycle administration and reporting, conduct hardware and software license administration and maintenance renewals.
Key Responsibilities:
* Develop understanding of, and competence in, IT Asset Management (ITAM), lifecycle, activities and processes
* Administer goods-in process and associated asset tracking activities
* Review hardware & software licensing, support and maintenance contracts with stakeholders and initiate appropriate actions as agreed with supervisor
* Input license agreements into license management application system and maintain all required documentation
* Work with Leidos Supply Chain colleagues and IT vendors to progress IT procurement requests
* Administer the corporate mobile phone account ensuring all devices are assigned correctly and aligned with CIO asset records
* Monitor support ticket workload. Ensure completion of work orders in the IT ticket management system (Service Now)
* Understand and adhere to corporate standards and processes
* Perform all other duties and responsibilities as assigned or directed by their supervisor/manager
Required Skills:
* Excellent verbal and written and numeracy skills
* Strong customer service awareness
* Understanding process governance
* Good organisational skills, methodical and meticulous
* Confident and self-motivated with a positive can-do attitude
* Ability to work independently as well as in a team environment
* Good Microsoft Office skills (primarily MS Word & Excel)
* Flexibility and able to adapt to rapidly changing demands & priorities
Desired Skills:
* Understanding of the IT Asset management life cycle
* Understanding of Service Now or similar ticketing systems
* Awareness of ITIL 4 processes
* Understanding of Project Management principles
* Power BI reporting
Clearance Requirements:
* Clearance to Start BPSS
* Clearance for Role BPSS
Commitment to Diversity:
We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs.
Who We Are:
Leidos UK & EUROPE – we work to make the world safer, healthier, and more efficient through technology, engineering and science.
Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.
Original Posting Date:
2024-09-24
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
#J-18808-Ljbffr