Housing Options Officer Salary: £26,409 - £36,124 per annum (Career Grade 8-6, subject to performance progression) Hours: Full-time, 37 hours per week Permanent Location: Muriel Matters House, Hastings, TN34 3UY (Office-based with home-working opportunities up to 1 day per week) The Role: As a Housing Options Officer, you will play a key role in preventing homelessness and supporting individuals with housing challenges. Your responsibilities will include providing tailored advice and assistance, assessing housing needs, and working with a range of stakeholders to secure long-term solutions. Key Responsibilities: Offer professional advice in line with housing legislation to assist clients in preventing homelessness and securing accommodation. Conduct thorough assessments of housing enquiries through home visits, telephone, or face-to-face interactions. Take homelessness applications and carry out necessary enquiries. Maintain accurate casework records and provide clients with updates. Collaborate with landlords, housing providers, and other partners to develop sustainable housing solutions. Stay updated with housing legislation and apply it to daily work practices. Actively participate in team meetings and contribute to service improvements. About You: We’re seeking a proactive individual with: Experience in housing-related support roles. A strong understanding of homelessness causes, tenancy law, and housing legislation (e.g., Housing Act 1996, Homelessness Reduction Act 2017). Excellent communication and organisational skills. Resilience and the ability to work calmly under pressure. A flexible and collaborative approach, with the ability to manage competing priorities. Why Join Us? We offer a comprehensive benefits package, including: Generous annual leave entitlement, starting at 27 days and rising with service. Flexible working schemes to support work-life balance. Enhanced parental leave policies. Membership in the Local Government Pension Scheme (LGPS). Access to lifestyle discounts and employee assistance programmes. Professional development through our e-learning hub. Cycle-to-Work scheme and more For more information please see the attached Candidate Job Pack. How to Apply: Interested in making a real difference in the Hastings community? Join our dedicated team and be part of shaping positive housing outcomes for those in need. Closing date for applications: 22/01/2025 at 12:00pm Interview to take place w/c 27/01/2025.