Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers, and communities – through innovative supply chain management, freight forwarding, warehousing, and distribution services. As a company, we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected, and creative in making us the world’s preferred choice.
We are looking for a Planning Manager to be based at our site in Grange Park (NN4 5FB). This role involves remote work of up to 3 days per week (subject to business requirements).
As a Planning Manager, you will be responsible for effectively managing one of the dedicated operational teams in delivering Yusen Logistics’ service commitment and customer expectations across the client’s global supply chain, through robust and sustainable processes aligned to quality, service, and cost control.
This is a full-time, permanent position offering a salary of £41,695.50 (depending on experience). The working schedule is predominantly Monday – Friday, 8:00 AM till 5:00 PM.
Benefits:
1. Individual health cover
2. Free Eye Test
3. 25 days’ holiday (excluding bank holidays) and 5 days Volunteer Leave per year
4. Opportunity for Unpaid Leave
5. Up to 10 days international remote working
6. Critical Illness Cover
7. MyStrength Wellbeing App
8. Free online Fitness Platform (i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition)
9. On-Site Mental Health First Aiders
10. Employee benefits (i.e., Free eye test, up to 25% off gym membership, high street vouchers)
11. Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service
12. Tailored development and career opportunities
Key Responsibilities:
1. Operations:
• Develop and manage the achievement of SLAs, identify improvements associated with quality, service, and cost, and trend root cause analyses of issues for improvement.
• Design, re-evaluate, and test Yusen BCPs, as well as other operational policies and procedures.
• Responsibility for all road shipments aligned to the healthcare client base within your team’s remit.
• Ensure adherence to contractual obligations via KPI implementation and management.
2. Financial / Legal:
• Support contract renewals and renegotiations through lane tenders in the absence of the Planning & Ops Manager.
• Support procurement activity delivery, i.e., market tenders, benchmarking, and engagement with potential new suppliers.
• Support Contract by investigating any trading variances.
• Review and monitor achievement of Yusen budgetary performance.
• Capable of developing clear and up-to-date procedural documentation.
3. Quality:
• Support site and haulier audits and manage any improvement plans identified.
• Drive standardization in line with client base principles; create new and streamline/optimize existing processes, drive continuous improvement in specific solutions delivering benefit to the customer.
• Understand and monitor any security risks across Europe and take the necessary action to safeguard the supply chain.
4. People Management:
• Ensure all company procedures are adhered to, including HR procedures, such as absence and performance management, standards of behavior, disciplinary, PDR, etc., supporting with investigations and disciplinary hearings as necessary.
• Motivate Operations team to identify cost and service improvement initiatives and deliver in conjunction with internal/external resources.
• Develop, coach, and engage staff via one-to-one management within the broader YL PDR programme.
Key Requirements:
1. Strong communication skills, both written and verbal.
2. Good stakeholder management skills (including interactions with senior management).
3. Flexible approach and ability to prioritize workload.
4. Extensive overall logistics management experience, preferably in a 3/4PL pharmaceutical environment.
5. Excellent Excel skills and a good understanding of Microsoft Office applications, including Teams, SharePoint, and Outlook.
This role internally is known as Operations Manager.
We thank all applicants for their interest; however, only those under consideration will be contacted.
Yusen Logistics is an equal opportunities employer, who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on the skillset and experience. Diversity allows us to create an inclusive environment, where our employees can strive and grow their potential.
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