Service Engineer - Portable Products (m/f/d) Job Description
Summary
Are you passionate about engineering and looking for a role where you can make a real impact? Hexagon Metrology is seeking a Service Engineer to join our dynamic team in Milton Keynes, providing world-class service, calibration, and support for our high-precision portable products. As part of our expanding team, you'll work with cutting-edge technology and collaborate with industry leaders in Formula 1, aerospace, defence, and automotive sectors.
Job Responsibilities
1. Service & Support: Deliver exceptional service and technical support for Hexagon Metrology’s portable hardware products, including calibration, repair, and maintenance of high-accuracy measuring equipment.
2. Fault Diagnosis & Repair: Perform fault diagnosis down to the module level and provide detailed diagnostic reports, ensuring minimal downtime and top-tier performance for customers.
3. ERP System Management: Maintain and update our ERP system (Servicemax) to track and manage service activities efficiently.
4. Customer Communication: Act as a key point of contact for our customers, ensuring timely and effective communication around service progress, timelines, and resolutions.
5. Health & Safety Compliance: Follow Hexagon Metrology's health and safety guidelines to ensure a safe working environment for both you and your colleagues.
Qualifications
1. Background in Engineering: Completed an engineering course (e.g., BTEC or formal apprenticeship) or equivalent hands-on experience.
2. Technical Expertise: Experience with high-value capital equipment, including electronics and mechanical systems, is desirable but not essential.
3. Eligibility: You must be eligible to work in the UK.
What we offer:
1. Career Growth: Access to ongoing development through factory training courses and the opportunity to gain new skills and certifications across different departments, products, and technologies.
2. Cross-Training Opportunities: Expand your career horizons with cross-training in various technical areas within the business.
3. Team Culture: Join a dynamic, motivated, and young team. We believe in collaboration, knowledge-sharing, and continuous learning to achieve success together.
4. Competitive Salary & Benefits: Enjoy a competitive salary and a comprehensive benefits package that includes a pension plan, cycle-to-work scheme, and an on-site gym.
At Hexagon, we are committed to pushing the boundaries of innovation. If you're eager to grow your career in a supportive, high-performance environment, we want to hear from you!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
#J-18808-Ljbffr