Department: Health and Social Care (Qualified and Non-Qualified)
Operation: Sanctuary Supported Living
Closing Date: TBD
Requisition: 223878
Location: Merchants Terrace, 92-94 London Road, Kings Lynn, Norfolk PE30 5EU
Salary: £11.61 per hour
Hours: 42 hours per week
Sanctuary Supported Living is delighted to be recruiting for a Concierge at our Homelessness Scheme at Merchants Terrace, Kings Lynn. We specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.
The role of Night Concierge will include:
* Being a first point of call to receive and direct all customer queries
* Developing good relationships with customers, helping them develop life skills
* Handling occasional emergency/challenging situations
* Ensuring an excellent service is provided to our customers
* Some health and safety responsibilities e.g. fire safety checks
* Ensuring the security of the service is maintained
* Writing and updating customer notes
* This role will require lone working for the majority of the shift
Skills and Experiences:
* Experience of working with young people or vulnerable adults, people with mental health needs or substance misuse
* Previous experience working under challenging circumstances
* Ability to use IT systems confidently
Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:
* At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays) pro rata
* A pension scheme with employer contributions
* A variety of online discounts and rewards from major retailers
* Health and well-being plans
* Life assurance
* Family friendly arrangements, including opportunities for flexible working
* Tax efficient savings through our Cycle to Work scheme
* A wide range of learning and development opportunities
Job Reference: 223878
We are only currently accepting applications from those with the right to work in the UK.
If you are applying internally, don't forget to use your internal careers account to submit your application.
We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We encourage and welcome applications from people from diverse backgrounds to support this mission.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
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