The Company Chandlers Roofing Supplies Chandlers Roofing Supplies is an independent roofing merchant with branches located in the South East, London and the West Midlands and opened its first branch in 2010. Each of our branches offer a huge range of roofing materials to reflect demand in their local area. This includes concrete roof tiles, clay roof tiles, natural slate, fibre cement slates, flat roofing products, lead, roofing batten, Velux roof windows, torch-on felts, breathable membranes, insulation and much more. At Chandlers Roofing Supplies, we have a deep respect and appreciation for our customers. We strive to serve their needs for quality roofing supplies every day through ten branches across the country, with over 88 employees supporting our vision to be the best local merchant to do business with. The desire to serve our customers has been the driving force behind our growth and our strategy. We are dedicated to our people and supporting our local communities. From our Branch Support Centres to the employees throughout our branches, every individual plays a role in helping ensure the business’ success. Chandlers Roofing Supplies is proud to be part of the Independent Builders Merchant Group (IBMG). IBMG is the largest independent merchant group in the South of England operating through five core divisions (Builders Merchants, Timber, Plumbing & Heating, Roofing and Electrical), primarily serving trade customers with an extensive range of products. IBMG has over 170 branches extending from Penzance to Margate, generating revenues in excess of £650 million and are supported by over 2,200 colleagues. Due to the continued success and expansion of our business, an exciting opportunity has arisen for a Counter Sales/Yard Operative to join our team at Harrow. The Role We are looking for a Counter Sales/Yard Operative to join our team in our Harrow Branch. Based both at the sales counter and in the yard, you will become an integral part of a busy branch. Dealing with sales enquiries on a face to face and over the telephone basis as well as assisting customers within our yard. You will represent the branch and assist with the growth of the business working as a team to exceed sales targets. You will ensure that the needs of the customers are dealt with quickly and efficiently whilst providing a service that ensures that customers return on a regular basis. You may also be required to help in other roles within the branch including restocking the shop and stock control. The Requirements Good building product knowledge gained within the building industry or builders’ merchant experience (Preferred). Good Customer Service. The ability to build and maintain relationships with different types of customer. Comfortable operating a computer based sales processing system (full training will be given). Good telephone manner. Friendly, articulate, customer focused. The successful candidate must be proactive in their approach towards sales and a good communicator. The Hours Week:1 Monday to Friday from 07:00 to 16:30 Week:2 Monday to Friday from 07:00 to 16:30 Saturday 07:30-11:30 The Rewards Joining us means joining the leading and largest Independent Builders’ Merchant in the South of England. We provide training, support, and opportunities for career progression through our commitment to creating a great work environment where you’re encouraged to be and do your best. You’ll be joining a friendly and welcoming team. We offer an excellent benefits package which includes a competitive salary, pension, bonus scheme, employee assistance programme, perks membership and staff discount.