Description POSITION SUMMARY When a golfer walks into the golf shop, you are setting the mood for the game ahead. A warm welcome, a few hints and tips on the hidden challenges the course brings and they have a great game ahead. What you’ll do Provide a consistently high level of service and hospitality to all Members and Guests at all times and in all areas of the Golf Operation To meet all criteria required to pass the necessary Marriott audits such as the Marriott Golf Audit & ‘59 Club Mystery Shopper’ Take golf reservations and ensure that all golf bookings are correctly inputted into booking system, and that revenue is processed correctly To assist in general shop and service-related duties e.g. merchandising, stock control, cleaning Check-in all golfers and support the day to day management of tee times Support the daily management and maintenance of the buggy fleet and operation, including cleaning, fueling and positioning ensuring that sufficient buggies are available to cater for both that day and following day’s business Regularly monitor the locker facilities, undertake cleaning as required. Assist with ball control and cleanliness at the driving range Ensure that guidelines, as set by the hotel, are followed in terms of sanitisation and safety practices with regards to the customer facing areas in the golf operations, equipment, retail, buggies and confectionary Carry out course marshalling duties as required Ensure that the Halfway House is operational Carry out green fee payment checks with the collection of tickets on the 1st tee Assist with corporate golf day banner management, score card marking, scoreboard updates and any other Corporate / Society Day requests Support the successful running of golf days; including being the host to organisers where required Support the effective delivery of member competitions and bookings, including handicap maintenance. What we’re looking for A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details A keen interest in Golf Perks you deserve Health & Wellbeing - complimentary Leisure Club Membership & discounted Golf Rates because your wellbeing is important Meals - Tasty and Varied Meals in our Associate Dining Facility Discounts - Enrolment in Perks at Work - Access to unlimited deals from retailers to restaurants, cinema’s and more Health - Cycle to work scheme Flexibility – do you need flexibility in your life, talk to us as we know worklife balance is important Take Care Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service Develop and Grow - Comprehensive Training and Development programs Career - career progression opportunities are endless as the 1 leader in hospitality worldwide Celebrate - Awards and Recognition Celebrations Events - Monthly Calendar of Associate Focused & Fun Events Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability, age and veteran status, or any other basis covered under applicable law.