Brief Overview As a Security Supervisor at Unitrust, you will be expected to provide a high level of customer service at our client site and support the Security Manager and wider team. You will be acting as the first point of contact and liaising with the client and stakeholders where applicable. You will working alongside the wider Security Team and all service lines on site. You will be required to ensure the protection of persons and property and thereby the provision of a safe and secure environment. Duties Assist in the management of the Security contract at the Client’s premises. Control, monitor and instruct the Security Officers alongside the Security Manager in procedures, including but not restricted to Assignment Instructions; Reception Duties; Health & Safety and any Client instructions. Ensure Assignment Instructions are adhered to at all times by security personnel. Ensure all staff are trained to the client’s and the company’s standards. Develop teamwork within the workforce, ensuring high morale through effective motivational methods and ongoing training. Provide line management responsibility to Security Officers, including welfare issues under the guidance of the Security Manager and HR Review Security Officer performance and development and report to the Security Manager Comply with company health and safety procedures Maintain a high standard of communication and good working relationship with all other Security Officers and the Client Carry out all other duties as required in a professional and diligent manner. Ensure each Site Handover is done, sent out and completed in full of all checks done and messages included. Management of Contractors for the client and tenants. Liaising with tenants particularly during tenant’s fit out stage. Completing permit to work forms as required. Carry our escort duties for Contractors and some deliveries as required. Ensuring that no unauthorised persons are permitted in prohibited areas. Maintaining an accurate records. Manage ad-hoc projects/tasks. Monitoring and responding to all CCTV and intruder alarms across various sites outside of the core site. Liaison with the Building Services for out of hours service calls Key Control and management of daily issues. General security duties and duties in line with the front of house role as requested by the Facilities Team. Person Specification The Supervisor should be of smart appearance and good character. They should have a level of basic to intermediate (2-3 years) experience within the Security Industry at Supervisor level or above. The Supervisor will form a key part in assisting the Security Manager with daily task and objectives that need to be adhered to in line with Key Performance Indicators (KPI) and Service Level Agreement (SLA) therefore they should be able to take direction and guidance in line with Client and/or Company standards. There also be a level reliability, self-motivation to work without supervision while the Security Manager is in meeting or on leave. Further onsite training will be provided to ensure they have the required level of understanding and exposure in order to provide a seamless transition during this time. First Aid qualification is desired, but not essential, as training can be provided by company where required. A CCTV licence is required for this role. Must be 25 years and above due to vehicle insurance purpose (patrol vehicle) Must hold a full and clean UK driving licence with a minimum of 1-2 years’ experience