Role: Service Advisor Location: Salisbury Employer: Main dealerSalary: £29,0000 - £35,0000
Platinum Recruitment is working with an award winning main dealership company. This is an opportunity for an experienced Service Advisor
Benefits for an Service Advisor
* Manufacturer-provided training and development opportunities.
* Full uniform provided.
* 25 days annual leave + bank holidays.
* Life Assurance Policy
* Employee Assistance
* Programme
* Eyecare Vouchers
Responsibilities for an Service Advisor
* Greet customers and their vehicles in a professional and friendly manner, discussing and confirming their requirements.
* Lead and motivate the workshop team to achieve exceptional performance and productivity.Provide exceptional customer service throughout the entire repair process.
* Keep customers informed of vehicle status, progress, and estimated completion time
* Monitor and optimise workshop processes to minimise delays and maximise productivity.
* Maintain accurate and up-to-date customer and vehicle records in the Kerridge DMS.
Requirements for Service Advisor
1. Proven experience in an after sales role within the motor trade.
2. Excellent communication, organisational, and attention to detail ski...