Looking for aggressively friendly servers to work in a fast pace environment! Come be a part of the family!
JOB DESCRIPTION
Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene.
Greets guests in a courteous and respectable way when seated at the station.
Takes verbal drink and meal orders according to guest preference.
Serves high-quality food and checks all orders to ensure they are complete, prepared as ordered, portioned correctly, and attractive in appearance.
Maintains cleanliness of his/her stations and pantry.
Performs side work during shift downtime including but not limited to rolling silverware, restocking cleaning workstations, and bussing tables.
Executes the service cycle and team responsibilities at all times.
Maintains sufficient knowledge of the menu to execute suggestive selling with all guests.
Writes guest checks and/or operates POS equipment pursuant to company policies.
Anticipates, identifies, and corrects system breakdowns to achieve maximum guest satisfaction.
Ensures 100% guest satisfaction on every visit.
Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, and safety problems.
Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration.
PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS
Continuous standing and walking.
Must be able to communicate clearly with guests.
Exposure to heat, steam, smoke, and cold.
Reaching heights of approximately 6 feet and depths of 2 ½ - 3 feet.
Must have a high level of mobility/flexibility in space provided.
Must be able to fit through openings 30” wide.
Must be able to work irregular hours under heavy pressure/stress during busy times.
Bending, reaching, and walking.
Eye/Hand coordination.
Must lift and carry serving trays and/or buss tubs up to 20 pounds for distances up to 30 feet.
SUPERVISION RECEIVED
Receives direction and training from the Associate Manager as to the specific procedures and assignments.
KNOWLEDGE AND SKILL REQUIRED
Basic skills such as sanitation, safety, and customer service can be taught through in-house training.
Handyman knowledge and skills.
EXPERIENCE REQUIRED
None.
Disclaimer
This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development, and compensation. As such, the incumbent may perform other duties and responsibilities as required.
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