Role: Customer Service Advisor
Location: Bedford
Hours: Monday to Friday 09:00-17:30
Salary: 24-5k
An excellent opportunity has now arisen for a C ustomer Service Advisor to join our client’s successful team in Bedford.
About our client:
A Bedford Based Insurance Brokers, Providing Personal Lines & Commercial Insurance Nationwide.
About the role:
You will answer inbound calls, make outbound calls, complete general administration & help the business grow & work more efficiently.
What you’ll be doing:
1. Contacting potential clients & creating rapport by networking, referrals etc
2. Responding to email & social media queries
3. Implementing effective Marketing strategies to sell new Insurance products or adjust existing products
4. Generate sales leads
5. Handle customer complaints, providing appropriate solutions
6. Working towards KPIs
Benefits:
7. 20 days holiday, increasing 1 day per full years up to a maximum of 25 days
8. Commission
9. Career progression based on performance
What we would like from you:
10. Excellent communication skills
11. A desire to provide outstanding customer service
12. Proactive can do attitude
13. Experience in Insurance would be advantageous however full training will be provided