Job Description
Senior Resident Services Manager
Your new company
I am working with a leading Build to Rent developer in London who are seeking a Senior Resident Services Manager to oversee multiple sites in East London. The company are a well established PLC offering a great working environment and professional growth opportunities
Your new role
* Lead the on site teams overseeing the business full service offering
* Manage complaints, major incidents and security issues
* Oversee property repair, construction and maintenance
* Oversee all H&S requirements on site
* Overseeing facilities and construction contractors on site
* Ensure financial performance targets are achieve
* Ensure the RST deliver the move in and out process within time frame and no obstruction
* Face to face enquires and complaints dealt with in a professional manor
What you'll need to succeed
* IRPM Level 3/4 qualification - (Level 4 preferred)
* Previous Management/ Leadership experience
* Sound knowledge of Landlord and Tenant Act and Housing/ Rents Act Legislation
* Practical understanding on Health and Safety requirements & COSHH
* Face to Face professionalism
What you'll get in r...