Digital Solutions Engineer
Location - Watford
Permanent
Salary - GBP40,000 - GBP55,000 per annum
As a Digital Solutions Engineer, you will play a key role in the development and maintenance of Microsoft Power Platform applications and SharePoint environments. You will work collaboratively with a global team, providing technical expertise and innovative solutions to meet business needs while adhering to best practices and governance strategies.
Your responsibilities in the role
* Manage incidents and problems related to Power Platform and SharePoint environments.
* Perform change management activities, from small amendments to large-scale projects.
* Proactively monitor solutions and address emerging issues in SharePoint and Power Platform architecture.
* Ensure adherence to ICT policies and governance strategies for existing apps and workflows.
* Develop and integrate Power Automate workflows with external toolsets.
* Support international colleagues through service management and relationship building.
* Redevelop and decommission outdated forms and workflows.
* Provide user guidance, and training, and create service documentation.
* Maintain up-to-date service knowledge to enhance user experiences and reduce service overhead.
* Deliver objectives set during annual appraisals.
Skills and Experience
* Accredited Microsoft Power Platform or SharePoint qualifications.
* Proficiency in Microsoft 365, Power Platform, and SharePoint Online.
* Strong experience with Power Apps and Power Automate.
* Familiarity with additional tools like Power Pages, Power BI, Azure Portal, and Power Virtual Agent.
* Knowledge of SharePoint 16 & 19, PowerShell, and web services.
* ITIL awareness and experience using IT service management tools.
* Strong communication and organizational skills.
* Excellent time management and attention to detail.
* Ability to work independently or as part of a team.
* Positive attitude, adaptability, and a security-focused mindset.
* Friendly and supportive approach with a commitment to continuous improvement.
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