Job summary We are recruiting for Clinical Support Workerswho share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. You will work under the supervision of a Registered Nurse to provide a high standard of patient care. You must be 18 to undertake this post. Please see below Ward Brochure attachment to find out more information on our ward areas. Assessments will take place on Wednesday 27th November 2024, if you are successful you will be invited back for your interview. At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job The ideal candidate will be: Kind and caringFriendly and approachableAble to follow instruction and procedures in line with Trust PolicyAble to demonstrate using own initiativeBe flexible Some of the responsibilities within the role of Clinical Support Worker are: Communicating with patients Working under the supervision of a Registered Nurse/Midwife Washing / dressing patients Taking patients physiological observations Making beds and cleaning bed areas Serving meals and assisting feeding patients Talking / listening to patients To find out further details about the role please visit our Trust Clinical Support worker page - https://www.enherts-tr.nhs.uk/careers/roles-professions/clinical-support-workers/ The Trust can also offer you a flexible career approach to learning which comprises of a "step on" and "step off" option. This is a training post, while applicants must undertake 16 months apprenticeship. Applicants will be invited to part take in an online diagnostic assessment of Maths and English in relation to the apprenticeship We have vacancies that cut across all our divisions, which include planned and unplanned. All Clinical Support Workers are based on Hospital Wards / Departments and will be working Days, Nights, Weekends and Bank Holidays. About us At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Date posted 07 November 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 361-6779678-A Job locations Lister Hospital Corey's Mill Lane Stevenage SG1 4AB Job description Job responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Job description Job responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person Specification Other requirements Essential Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day Knowledge Essential Awareness of clinical setting and clinical care Desirable Knowledge of a range of clinical procedures Skills Essential Ability to communicate effectively people with varying levels of understanding Evidence of being self-motivated Evidence of working effectively as part of a team Basic IT skills - ability to use keyboard or willingness to develop Excellent time management and organisational skills Ability to work in a busy, sometimes pressurized environment Ability to work to deadlines Ability to use judgement on when to escalate issues and problems Desirable Excellent interpersonal skills and the ability to use them to communicate effectively with patients within a multi-disciplinary team Previous Experience Desirable Experience of healthcare or care work Experience of working with the general public or a range of different people Qualifications / Training Essential GCSEs (or equivalent qualification or standard) in English and Math Desirable Care Certificate Health and Social Care Level 2 Person Specification Other requirements Essential Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day Knowledge Essential Awareness of clinical setting and clinical care Desirable Knowledge of a range of clinical procedures Skills Essential Ability to communicate effectively people with varying levels of understanding Evidence of being self-motivated Evidence of working effectively as part of a team Basic IT skills - ability to use keyboard or willingness to develop Excellent time management and organisational skills Ability to work in a busy, sometimes pressurized environment Ability to work to deadlines Ability to use judgement on when to escalate issues and problems Desirable Excellent interpersonal skills and the ability to use them to communicate effectively with patients within a multi-disciplinary team Previous Experience Desirable Experience of healthcare or care work Experience of working with the general public or a range of different people Qualifications / Training Essential GCSEs (or equivalent qualification or standard) in English and Math Desirable Care Certificate Health and Social Care Level 2 Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name East and North Herts NHS Trust Address Lister Hospital Corey's Mill Lane Stevenage SG1 4AB Employer's website https://www.enherts-tr.nhs.uk/ (Opens in a new tab)