Integration Specialist – Join Our Growing Integrations Team Are you a technically minded integration expert ready to make an impact in a fast-paced, growing organisation? Do you enjoy collaborating across teams to deliver high-quality, real-world solutions? If so, we’d love to hear from you At Carousel, we’re looking for an Integration Specialist to join our dedicated Integrations team. You’ll help drive the technical onboarding of our carrier and client partners through robust API and EDI integrations ensuring everything runs smoothly, accurately, and on time. Salary: A competitive salary of £45,000-£55,000 dependent on experience. Location: Hybrid - Flexible on location. Requirement to weekly attend our office in Sittingbourne, Kent. Contract: Full time, permanent. About The Role Reporting to the Integrations Manager, the Integration Specialist will be responsible for delivering the onboarding of new carriers, providing technical expertise to integrate them into our service logistics platform using EDI and API technologies. The Integration Specialist will work on defining and managing the implementation of new carrier integrations to support our company growth ambitions, as well as supporting on a wide variety of new client implementations. They will be responsible for managing and maintaining existing client and carrier integrations. This role will be part of a dedicated multi-disciplined Integrations team working alongside key business stakeholders providing configuration, integration and testing services Key Responsibilities The Integration Specialist will manage carrier and technology partner integrations by developing specifications, documentation, and interfaces. You'll lead the development and testing process, providing 2nd and 3rd line support for troubleshooting and resolving API/EDI issues. You’ll work closely with carriers, partners, and the Implementation team to gather requirements, define timelines, and ensure high-quality, on-time delivery. The role also includes monitoring and maintaining live integrations, supporting automation efforts, and assisting with client integration needs. You’ll identify and resolve issues, communicate effectively with stakeholders, and support junior team members with technical guidance. What We’re Looking For 3 years' experience in digital and/or information technology related field Hands-on experience with EDI mapping and API integrations Knowledge of data formats such as EDIFACT, XML, and CSV Strong analytical and problem-solving skills Experience in logistics or service-driven industries would be desirable The ability to prioritise tasks and work across multiple projects Excellent communication skills and a collaborative mindset At Carousel, our values drive everything we do: Caring: At Carousel, we genuinely care about our employees, clients, and the communities we serve. We foster a supportive and inclusive environment where everyone’s voice is heard and valued. Ownership: We believe in taking ownership and accountability for our actions and results. We empower our team members to make impactful decisions and drive meaningful change. Learning: Continuous learning and personal growth are at the core of our company culture. We encourage curiosity, embrace new challenges, and provide ample opportunities for professional development. Carousel is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all our employees.