Are you a people person who loves being on the move?
Proud to deliver quality goods on time and put a smile on thousands of faces every week?
Ocado Logistics is seeking an exceptional Customer Service Team Member to join our team, where there are bags of possibilities.
Our mission is to provide an outstanding customer experience. As a Customer Service Team Member, you will play a vital role in delivering top-quality products on time and in an efficient manner.
You'll be out on the road whatever the weather, but you'll never have to fight over the radio station, and you can sing along as loud as you like.
We use our automated technology to pre-plan your route and pre-load your van.
Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.00 per hour.
You can also stack your earnings further with enhanced overtime to fund those special occasions.
All your breaks are paid, meaning for every minute at work you get paid. That's a great deal!
Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including:
* Company pension of up to 7% matched contributions after just 3 months
* An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents
* Hundreds of high street shopping, entertainment and restaurant discounts
* Life insurance coverage from day one of employment
* 15% off your weekly shop
* Career progression – if you suddenly decide that this isn't for you, there's plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues
So what do we need from you?
You don't need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest.
But you will need the following Driving Licence Requirements:
* Full UK or EU driving licence.
* Minimum of 6 months driving experience.
* Maximum of 6 penalty points.
* No driving disqualifications in the past 5 years.
Some deliveries involve the handling of alcohol products, so you must be over 18 to apply.
As this is a customer-facing role, good communication skills are also essential.
Hourly Pay:
£12.53 (Monday to Saturday), £1.12 (evening premium), £1.25 (Sunday day premium), £2.49 (Sunday evening premium)
Overtime Rate:
£15.66 (day shift) and £17.06 (evening shift)
Contract Type: Permanent
Contract Hours: 40 hours (including paid breaks)
Shifts: AM & PM, flexible shifts between 05:30 and 12:00
Pay Structure: Lunar-paid, every 4 weeks according to a monthly schedule