Customer Service Administrator
£25,000 per annum
9am - 5pm (35 hour week!)
Office Based, 23 days holiday, excellent opportunity to join an exciting, fun team.
A client of ours in the Kelvedon area is recruiting a Customer Service Administrator to join their client services team. This is a full-time permanent position working Monday - Friday 9.00am - 5.00pm and paying £22,500 - £25,000 per annum depending on experience.
Key Duties include but are not limited to:
1. Process client quotes and instructions.
2. Communicate with clients, promoting services and scheduling appointments.
3. Keep the database updated.
4. Implement marketing to enhance the company.
5. Assist other departments for smooth operations.
6. Provide excellent customer care.
7. Manage email inbox to meet SLAs.
8. Complete tasks and projects assigned by the Process Manager.
Skills and Experience required:
1. Customer service experience essential.
2. Ability to build relationships.
3. Excellent communication skills.
4. Proficient in Microsoft Packages.
5. Experience within the real estate and property industry desirable but not essential.
Great Benefits:
1. Company events.
2. Company pension.
3. Free parking.
4. 23 days holiday + bank holidays.
If you feel like you meet the above criteria and would like to be considered for this Customer Service Administrator position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat.
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