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Client:
CHANEL
Location:
Manchester, United Kingdom
EU work permit required:
Yes
Job Reference:
28c5ae6ed348
Job Views:
89
Posted:
22.01.2025
Expiry Date:
08.03.2025
Job Description:
Account Manager
Location: Selfridges Manchester Exchange
Contract: Permanent, 35 hours/weekly, any 5 out of 7 days
CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.
Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup, and skincare creations.
JOB PURPOSE
In line with the F&B vision and mission, the Account Manager will lead an energetic and passionate team dedicated to creating experiences with our clients. They will be responsible for all retail activities that contribute to the brand’s image and leadership in the market by liaising with field and head office functions and managing the day-to-day running of the counter.
KEY RESPONSIBILITIES
1. Leading the team: Guide the team towards achieving results and developing individual talents, create an environment rich with ethics, integrity, and diversity.
2. Business developer: Build CHANEL’s portfolio of clients, develop business initiatives in line with the brand vision, manage staff rotas and operational zoning.
3. Experience creator: Lead by example on the selling floor, facilitate resolution of client service complaints, ensure the team has tools/training to provide a CHANEL client experience.
4. CHANEL Ambassador: Share knowledge of the brand, implement training, and ensure respect of uniform and grooming guidelines.
SKILL SETS
1. Leadership and Management skills
2. Strategic thinker
3. Relationship-focused
4. Ability to develop and empower people
5. Performance-minded and decisive
6. Posture and communication skills
7. Curious and a continuous learner
8. Self-awareness and integrity
9. Enthusiasm and motivation
Benefits at CHANEL:
Our employee benefits have been created to support you across your professional and personal life by offering you:
1. Physical Wellbeing: Private Medical Insurance, Online GP App, Cycle Scheme participation
2. Financial Wellbeing: Pension, Life Assurance, Retail Discounts
3. Mental Wellbeing: Employee Assistance Programmes
4. Lifestyle: Arts & Culture Ticket Discounts, CHANEL Product Discounts
5. Employee Recognition: Service Awards Programme
*Benefits are eligibility dependent and subject to change at any time.
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