My client is seeking a Technical Support Assistant for an immediate start. As a key member of the Technical team, you will play an essential role in supporting the Technical Manager with various technical activities. This role requires strong IT skills, effective communication, and a proactive approach to maintaining food safety, quality, and customer standards. Responsibilities: Assist the Technical Manager in delivering technical support across the organisation. Complete and monitor Key Performance Indicators (KPIs). Manage and deliver Technical Training Modules for team members. Provide support during customer or third-party audits. Manage and communicate Non-Conformances identified in audits or third-party testing. Participate in the continuous improvement and rationalisation of paperwork across all departments. Skills and Requirements: Thorough understanding of quality systems to ensure food safety, quality, legislative compliance, and customer requirements are consistently met. Strong practical IT skills, including experience with internal and web-based customer systems. Effective communication skills to interact positively with teams and stakeholders. Ability to work collaboratively within the factory environment. Benefits: An opportunity to broaden your knowledge of technical and customer needs. Exposure to continuous improvement initiatives and system development. A supportive and engaging environment to enhance your skills and career growth.