The Recruitment and Estates Leader works within a nationally dispersed team, delivering recruitment services for the entire CFCD directorate. The successful candidate will be required to: Adopt an innovative approach to problem-solving, negotiating and mediating solutions with internal and external partners to eliminate barriers. Create reports and presentations, adhering to tight deadlines, and providing information for internal and external audiences, as well as Senior Leaders. Support the development and implementation of innovative recruitment campaigns to support the overarching CFCD Attraction and Retention Strategy. Ensure compliance with mandatory HR and Civil Service Recruitment Principles. Collaborate inclusively across CFCD, DWP, and external organisations, demonstrating strong leadership and fostering effective working relationships with colleagues and stakeholders. Provide key critical expert recruitment function efficiently and effectively across CFCD. Respond and act within agreed timescales, anticipating and managing customer and business expectations. Support the CFCD Estates strategy through adherence to relevant processes. Person specification You must be a highly organized and effective leader with excellent communication and presentation skills. Possess a strong working knowledge and experience of recruitment policy and procedures. Experience in the development and/or implementation of innovative resourcing strategies to support candidate attraction and retention. You should be able to demonstrate strong and effective working relationships with colleagues and stakeholders at all levels. Be comfortable dealing with complex customer enquiries and complaints. You will lead by example, actively engaging with your team, ensuring they understand how their work aligns with business priorities and their role in supporting them, while continually striving to improve the teams performance. Be able to work at a fast pace, flexibly, and adapt well to changing priorities. Experience of managing estates strategies and processes, including digital transformation. Be capable of making fair, effective, and timely decisions, seeking support and advice when necessary. Proficient in the use of Microsoft 365 applications. Essential experience Applicants must have experience of delivering operational recruitment at pace in a large organisation. Desirable skills If based in Wales, the ability to speak Welsh is desirable. Webinar event We will be holding a webinar event to let you know more about this role.This will take place on the following date: Candidate Information Session - Saturday 07/12/2024 - 10:00am to 11:00am Please follow the relevant link to register for the session. Those who attend the webinar may be contacted following the event for evaluation purposes to improve our service. Behaviours We'll assess you against these behaviours during the selection process: Leadership Working Together Delivering at Pace Benefits Alongside your salary of 37,497, Department for Work and Pensions contributes 10,862 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. Stage 1 written application and sift As part of the application process, you will be asked to complete a name-blind CV with a maximum of 300 words. This should cover your work history, professional experience, relevant training, and qualifications. The CV will be scored. Please focus on key achievements that are directly relevant to these three essential criteria: Strong organisational skills with the ability to prioritise and manage multiple recruitment campaigns using innovative resourcing strategies. Self-motivated, strive to achieve quality outcomes and excellence, putting the needs of customers at the heart of everything you do. Work well as part of the team and strive to create a collaborative high-performing environment. You will also be asked to complete a personal statement of 750 words, that will be scored. The personal statement must be used to answer the three questions below. Candidates must decide how many words to use to answer each question. You should also consider both the job description and person specification details above when providing your evidence. Describe a situation where you have displayed strong leadership, negotiation and influencing skills whilst working collaboratively with stakeholders to successfully manage a recruitment campaign. Describe a situation where you have used your organisational and interpersonal skills to deliver business priorities whilst ensuring deadlines were met within a fast-paced environment. Provide an example of a time when you instigated a new approach to recruitment processes to improve the performance of your team or organisation. Your personal statement needs to set out evidence of how your experience meets the requirements set out above. Your layout is entirely your preference; you may choose narrative, bullets, etc. One narrative example may cover the requirements needed. You dont have to explain the whole process, just what you have done and the skills and experience you have used. Share with us what makes you suited to this role and why. What you can do, the skills you have that are transferable and the life experience or passion you have that are linked to this role. If you do not have work-based examples then please give examples from school/college, clubs, volunteering or other activities you have been involved in. Should a large number of applications be received, an initial sift may be held on your CV. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to an interview.At full sift your CV and your personal statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Please note the closing date for your full application is 23:55 on 16/12/2024 The sift is scheduled to be held from 17/12/2024 to 10/01/2025. These dates may be subject to change. Stage 2 - Interview If you pass the written application sift with the required score you will be invited to a blended interview and will receive an electronic notification to your Civil Service Jobs account. Your interview will be conducted via video, you will be using Microsoft Teams and will need to use your personal or work device to access the video link. You will receive a link to join the interview at the appointed time through the email account you provide us with on your application. Interviews are scheduled to take place from 20/01/2025, please note that these dates are only indicative at this stage and could be subject to change. Interviews will be scheduled Monday to Friday, between 09:00 to 17:00. Communications will be electronic and/or by telephone therefore it is important that you check your Civil Service Jobs account regularly, as well as your spam/junk email folder. Telephone calls may show as a withheld number, it is important that you answer so that your interview can be confirmed. Preparing for the interview The interview will take approximately 45 minutes and will consist of experience, behaviour and strength-based questions. A blended interview aims to be more of a conversation offering a more inclusive approach.The experience, behaviour and strength-based questioning explores what you, the candidate, can and have done, but also your potential. Experience and Behaviours You will be assessed against the Civil Service Behaviours listed above at level 3. To help you prepare and settle into the interview you will be sent the experience and behavioural questions in advance of the interview. These questions should be treated as confidential and should not be shared. The interview panel may ask you other questions which will not be shared in advance, including follow-up questions on experience and behaviours, and those about your strengths. An example of a behavioural question would be Tell me about a time when you have had to deal with a difficult customer. It may help to use one or more examples of a piece of work you have completed or a situation you have been in and use the WHO or STAR model to explain: WHO - W hatit was? H owyou approached the work/situation? What the O utcomeswere, what did youachieve? or STAR - What was the S ituation? What were the T asks? What A ctiondid you take? What were the R esults of your actions? Strengths It is difficult to prepare for strength type questions. However, you can think through your answers, focus on your achievements and aspects you enjoy and decide how these can be applied in the organisation and role.While strengths questions are shorter and we do not expect a full STAR response, the panel is interested in your first reaction to the question and information or reasoning to support this. If you do not have work-based examples then please give examples from school/college, clubs, volunteering or other activities you have been involved in. If you withdraw your application at any stage, it will not be progressed any further. Stage 3 offer Once all interviews have been completed, you will be notified of the outcome by email. Offers will be made in strict merit order to the highest scoring candidate first. The successful candidate will be notified of a start date following successful security checks, which is likely to be during March 2025. Please note: If you are offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances. If we makes an offer of an alternative role or location to that which you originally applied for, and you decline that offer, you will be able to remain on the reserve list. Note: exceptional circumstances could be when a candidate has requested a contractual part time working pattern and this pattern cannot be accommodated in the initial role offered, or in cases of serious ill health. You should also note that if successful in this campaign, you will be expected to remain in post for a minimum of 18 months before applying for any other lateral moves within DWP. Important information Candidate pack It is important that you take time to read the candidate pack which can be found at the bottom of this job advert.This provides further information about the role and working in DWP. Location Please see slide 2 in the candidate pack for list of possible locations. You should only apply for suitable posts where you can travel to and from your home office location daily within a reasonable time. Please be aware that this role can only be worked in the UK and not overseas. Relocation costs will not be reimbursed. Hybrid working This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post. Working pattern Part-time, part-year, term-time compressed hours and job-sharing working patterns within working hours will be considered but must meet business needs. Wewill do our best to let people with existing part time contracts retain their contracted hours provided they are in line withcurrent business needs. Please note that successful candidates with agreed alternative working patterns may be required to work full timefor specific periods to complete all training and consolidation. Hours of work The full-time working week in DWP is 37 hours. You may be required to work at any time between the hours of: 7:45am and 8:00pm on any day between Monday to Friday, and 8:45am to 5:00pm on Saturday. Managers will agree working patterns with successful applicants within these business hours and review these asappropriate. You will be given advance notice of your personal schedule. Learning and development DWP takes development seriously. Our aim is for our colleagues in these roles to be appropriately skilled and qualified as determined by the business. To support this aim you may be required to undertake a work-based qualification, such as an apprenticeship, which will support you in further developing your professional knowledge and skills for this role and your future career development. The qualification can be undertaken in work time. You agree to take this job on the basis that you may be required to undertake a work-based qualification; your failure to participate fully in the professional programme, once appointed, may be a breach of your employment contract. If DWP decides that it is no longer a requirement for you to undertake and attain a work-based qualification, it will release you from this obligation. Any decision to release you from this obligation will not be a breach of contract by DWP. Important If you hold a level 3 qualification (2 A levels or equivalent) then please bring your certificates with you to the interview if you have them. Further information Find out more about Working for DWP A reserve list may be held for a period of 3 months from which further appointments can be made. Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including tax free childcare. To find out if you are eligible visit https://www.childcarechoices.gov.uk Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms and conditions of employment, for example mobility, pay and allowances. Civil Servants who transfer into DWP from other government organisations, following successful application, will assume DWP's terms and conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. New entrants are expected to join on the minimum of the pay band. Pre-employment checks If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service or Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grscabinetoffice.gov.uk stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Infodisclosurescotland.co.uk Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Reasonable adjustments At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application: You should contact Government Recruitment Service via grscabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. Complete the assistance required section in the additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you are deaf, a language service professional. If you are experiencing accessibility problems with any attachments on this advert,please contact the email address in the 'Contact point for applicants' section. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .