Job Title: Trade Counter Customer Service Advisor Location: Sheffield Salary: 25-30k DOEElevation are working with a successful, family run business who are seeking a confident Trade Counter Customer Service Advisor to join their team based in Sheffield. Duties of the the Trade Counter Customer Service Advisor: Serving customers on the trade counter as well as answering incoming calls, responding to customer queries. Responding to email queries in a timely manner. Using ERP/CRM systems to accurately input and update customer details and orders. General administrative duties including filing, scanning and archiving. Assisting the sales team with day to day task as well as some lead generation. Building strong product knowledge. Skills and Experience of the Trade Counter Customer Service Advisor: Experience in a Customer Service or Sales Administrator role Excellent verbal and written communication skills Competent with ERP/CRM systems Confident working independently and as part of a team Experience within the welding or industrial supplies sector is preferred but not essential Benefits: Competitive Salary Commission and bonus structure Christmas shutdown and birthday off If you are interested in working for a family run business with an excellent culture then please apply now