Site Assistant
Pay: £NLW
Seasonal contract, working 40 hours per week
Location: Candidates must be prepared work anywhere in the UK (including Scotland and Northern Ireland)
We ask that Site Assistants are prepared to work on any of our sites across the UK network. Whilst we appreciate that candidates may have a preference for a particular site or region, we cannot guarantee that we will be able to accommodate these preferences, and your application will be considered against all of our available locations.
We are currently recruiting for Site Assistants to work for us across our sites network for 2025 season!
Our talented Site Assistants are responsible for ensuring that all campers have the best experience when staying with us on one of our campsites.
If you own your own unit and you are passionate about delivering excellent customer service, then this could be the perfect role for you.
Main Duties and Responsibilities:
To welcome all customers that arrive on site in a friendly and professional manner and show them to their pitch
Ensure general upkeep of the site, undertaking minor repairs and grounds maintenance duties
Complete daily cleaning tasks of the site facilities, toilet and shower blocks, reception and service areas, grease traps and emptying dog bins
Take bookings via telephone and face to face using our bespoke booking system
Effectively manage the customer check-in and check-out process and update the system accordingly
To take responsibility for the emergency phone out of normal hours on a rota basis
Attend regular team updates and meetings
Attend Club arranged training courses both on site and at Greenfields House (Coventry)
Carry out regular site inspections/walk rounds and raise any health and safety concerns to the Site Manager
Required experience, knowledge, skills and abilities:
Experience of working within a busy customer environment or team
A good level of computer skills with the willingness to learn new systems
Excellent customer facing, relationship building and interpersonal skills
Able to use handheld machinery following training to complete ground maintenance duties
Right to work in the UK
A full UK driving licence
Must own a Caravan/Motorhome/Campervan/RV at the time of application
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