Care Coordinator/Trainee Registered Manager - Domiciliary Care
Durham
A RARE OPPORTUNITY for an experienced Care Coordinator/Rota Coordinator to join a growing and developing domiciliary care provider in Durham with the opportunity to develop your skills and progress into the Registered Manager role, if you wish to, as the business successfully grows.
The company offers domiciliary and complex care for children and adults. The role requires you to work independently and manage your own workload. You will also have the full support of an experienced director, and you will be the first point of contact for staff and clients.
This is a chance to have a genuine career development role without the politics or barriers that can so often be faced. Not only will you rapidly gain additional knowledge of many areas of care with the support of a hands-on and passionate care director, but the speed of your progression will entirely be based on your own merits and efforts.
You might be a Registered Manager or a Deputy Manager looking to step down or a seasoned Care Coordinator looking for career progression.
As a guideline, you will be responsible for:
- continuous oversight of the call monitoring system
- identifying late or missed calls
- completion of staff rotas and rota management
- identify additional support and recruitment needs
- support with inducting new staff and maintaining staff records
- updating client care plans and risk assessments
- reviewing incident forms, acting as appropriate to investigate concerns
- ensure that the highest levels of customer service are provided
- maintain an organised office environment, ensuring that all delegated tasks are completed efficiently, ensuring quality standards are always adhered to, working within CQC guidelines.
- prepare performance reports as requested by the Operations Director
You will have minimum NVQ Level 3 in Health and Social Care, with a full driving license and access to your own vehicle.
This role is office based in Durham Mon-Fri 9-5 with weekend on-call shared between the management team.
Apply now for more details. All enquiries are free and confidential