Dual Service Supervisor (Security & Parking)
Join to apply for the Dual Service Supervisor (Security & Parking) role at Anchor Group Services.
About Us
With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager. We are industry-leading employers.
Job Description
Job Role: Dual Service Supervisor (Security & Parking)
Working Hours: 35 hours per week (average), 4 on 4 off shift pattern, Monday-Saturday 08:30-18:30 & Sunday 10:00-17:00
Pay: £11.77 per hour
Location: Stockport Retail Park, SK1 2HH
Reporting to: Support Services Manager
Overview: An exciting opportunity has arisen at Anchor Group Services for an experienced Dual Service Supervisor (Security & Parking) to join our established contract based in a retail environment at Stockport Retail Park. The successful candidate must have a valid SIA Licence as a minimum. You will be part of a forward-thinking team that delivers a high level of customer service, security, and general facilities.
Duties Include:
* Responsible for the Dual Services team, ensuring all tasks are completed to a high standard.
* Communicate effectively with the Support Services Manager, ensuring information regarding employees is shared.
* Maintain effective and positive working relationships within the Services team, and with client management, tenants, and local police.
* Conduct regular patrols of a portfolio of car park locations to ensure vehicles comply with the advertised terms and conditions for parking.
* Issuing Parking Charge Notices to non-compliant vehicles.
* Conduct site surveys and ensure ongoing compliance with the BPA AOS Code of Practice.
* Preparing and submitting incident reports.
* Providing a customer service presence to car park users.
* Key holding and alarm response.
* To secure premises and personnel by patrolling property; inspecting buildings, equipment, access points, and permitting entry.
* To avert losses and damage by reporting irregularities, informing violators of policy and procedures.
* Ensure the Company and Customer Policies and Procedures are adhered to in a fair and professional manner at all times, as well as upholding compliance with all legal requirements to maintain the organisation's stability and reputation.
* Completing and compiling accurate reports by recording and logging observations, information, occurrences, and surveillance activities as well as interviewing witnesses and obtaining signatures.
* Communicating effectively with the Parking Services Team, ensuring information is accurately shared with regards to the site and specific customer requests.
Requirements:
* Full 5-year employment checkable history.
* Valid frontline SIA licence DS or SG.
* Customer Service experience and confidence to handle conflict in a correct manner.
* Flexible to meet the job requirements.
* Excellent communication skills both written and verbal.
* Smart appearance and well-groomed.
* Reliable and punctual.
* High level of enthusiasm and passion.
* Ability to work in a fast-moving environment.
Benefits:
* Access to a range of nationally recognised courses to help further your career via the Anchor Academy.
* Access to SIA and First Aid training at discounted rates, with financial support available.
* Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment).
* Wagestream - access to pay as you earn it.
* Cycle to Work Scheme Available.
* Full uniform provided.
* Free Employee Assistance Programme 24/7 including access to counselling.
* Hospital Saturday Fund.
* Reward and Recognition awards.
What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.
#J-18808-Ljbffr