Zenith People are looking to recruit an experienced Office Administrator to provide administrative support within the Quality and Compliance team by maintaining a robust internal data management system, ensure contractual compliance and administer all training related systems. Role responsibilities and requirements: · Administration of data management systems to maintain accurate and compliant data records. · Accountable for compliance checking documentation/paperwork obtained for learners and supporting submission of documentation/paperwork to the appropriate body in a compliant and timely manner. · Recording and monitoring of performance data on all training related key performance indicators to ensure data available for management. · Preparation of paperwork ahead of training courses, ensuring that courses are ready for delivery. · Completing pre course checks of learners for funding purposes and ensuring the funder has all documentation required pre course. · Supporting with on course registrations as required to ensure compliance and to support team members. · Registering learners with awarding organisations and EPAOs, booking tests and ensuring certification is claimed as appropriate. · Supporting with the apprenticeship sign up process by compliance checking all completed files, liaising with the appropriate personnel to ensure files are fully compliant. · Supporting, where required, with tracking of learners for job outcome/progression monitoring purposes and maintenance of tracking database. · Liaising and relationship building with various external organisations such as funders, auditors, etc. · Liaising with and supporting all stakeholders to ensure quality assurance is maintained across the provision. · Answering the telephone and taking/distributing messages and meeting and greeting visitors. · Contributing to team meetings. · Maintenance of clean and tidy office. · Health and Safety awareness. · Supporting other teams across the business when required. · General office tasks to support the effective delivery of organisation’s services to include; scanning, photocopying, etc. · Assisting with producing learning materials · Must have strong organisational and time management skills · Be able to motivate self and demonstrate effective team working skills · Have excellent attention to detail · Have excellent IT skills, proficient in the use of MS Office packages · An excellent communicator with a professional manner