Job Title: Employment Advisor
Location: Birkenhead
Salary: £26,500 - £29,500
Job Overview:
Are you passionate about making a difference in people's lives? We are looking for a dedicated Employment Advisor to join our team in Birkenhead. In this rewarding role, you will support individuals in overcoming barriers to employment, guiding them towards sustainable job opportunities.
As an Employment Advisor, you will manage a caseload of participants, providing coaching, mentoring, and motivation to help them achieve their career goals. You will build strong relationships, assess individual needs, and implement tailored strategies to support job seekers in securing long-term employment.
Key Responsibilities:
* Meet, and strive to exceed personal performance targets, Key Performance Indicators and all Quality and Compliance measures.
* Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment.
* Undertake in-depth assessments using a suite of tools to fully understand a customer’s circumstances, preferences and holistic barriers to progression to employment
* Achieve the Customer Service Standards required on the programme
* Co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression.
* Use an integration framework of local specialist services to obtain support to address specific issues (e.g. substance misuse, anger management, debt advice, health and vocational training).
Skills and Experience:
* A good working knowledge of the local labour market in the specified geographical locations
* Experience of working with people with multiple and complex needs, including health conditions and disabilities
* GCSE or equivalent in English and Maths at Grade C or above
* Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies
* Experience of working in a target driven environment
* Experience of delivering services to meet contractual and quality standards
* A suitable home working environment
Benefits:
* 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
* 2 Volunteer Days
* Company Pension Scheme - 5% Employee 5% Employer
* Health Insurance Allowance
* Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance
* Annual Pay Review
* Enhanced Maternity/Adoption and Paternity Pay Arrangements
Free access to BenefitHub – an online portal with access to a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets