Trinity Business Support are currently working in partnership with one of the UK’s biggest drinks retailers, We are currently looking to onboard a new business account manager to serve the South East of England on the boarding of new accounts and customers. Our client is ever-growing and currently has approximately 18 depots across the UK with over 1,500 employees UK wide.
Overview
To deliver the pre-agreed budgeted margin for the designated post code area. To increase the number of trading accounts in the post code area by achieving a pre-agreed new business target. To retain the existing customer base and grow the spend per account through category up selling. To represent the company to the market and to represent the market to the company.
Main Duties
* Delivering your contribution of the depot gross margin.
* Manage the debt ledger for your area, including correct completion of company account forms and the timely collection of cash and cheque where appropriate.
* Delivering targets on drive brands with brand partners.
* Over delivering on every aspect of customer service you can affect.
* To have the overriding responsibility, duty of care and management of your accounts from start to finish.
* Liaise effectively with all other departments including telesales, credit control, sales support, distribution and administration.
* Organisation of technical installations on draught beer dispenses equipment.
* Consulting with customers to offer impartial advice on promotional activity to help them grow their businesses.
* Liaising with brand representatives currently operating in your area.
* To successfully promote own brand products.
Knowledge and Experience
* Excellent Customer service skills.
* Use of Microsoft Excel for spreadsheets and records.
* Good team work skills.
* Good communication and relationship building skills.
* Good specialist knowledge of the drinks industry, products and the on trade market.
* WSET Level 1 preferred.
* Commercial experience in selling wine (on-trade preferred).
* Good track record in sales and meeting growth targets