Company: Marsh Commercial
Description:
Marsh Commercial, the leading insurance broker in the UK, is seeking a Trainee Insurance Client Manager to support our Private Clients team. This is an exciting opportunity to kickstart your career in insurance with a company that values diversity and client satisfaction. This role will be based in Leeds, Glasgow, Worcester, Edinburgh, or Letchworth. This is a hybrid working role that has a requirement of at least four days per week in the office.
The role: Trainee Client Manager
We recruit for potential and not industry experience; we are seeking individuals who aspire to be leading contributors to our business.
This is a superb opportunity to launch a career within a sustainable and exciting industry that provides aspirational individuals the platform for a long-term insurance career.
We will count on you to:
* Handle both new and existing customer enquiries on behalf of the Account Executives.
* Manage administrative processes for new business, mid-term adjustments, and renewals.
* Ensure prompt and efficient handling of client requests in compliance with regulatory guidelines.
* Build relationships with insurers to secure the best terms and pricing for clients.
* Maintain accurate records and documentation of all client interactions and policy details.
What you need to have:
* Previous experience in a client/customer-facing role (e.g., retail, hospitality, food & beverage).
* Strong literacy, numeracy, administration, and communication skills.
* Ability to remain calm under pressure and adapt to changing priorities.
* Excellent organizational skills with the capability to manage multiple enquiries simultaneously.
* Proficiency in Microsoft Office Suite and similar software.
What makes you stand out:
* A desire for a long-term career in the insurance industry.
* A passion for learning and pursuing further insurance-related qualifications.
* Prior insurance experience (not essential but a plus).
Why join our team:
* We help you be your best through professional development opportunities, interesting work, and supportive leaders.
* We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
* Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
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