Production Administrator/ Receptionist Ashford Commercial are currently seeking a motivated Production Administrator/ Receptionist to join their team to assist with processing production & procurement administrative functions and you will report to the Production & Procurement Manager (P&PM). This is a full time, permanent position, based in North Walsham Salary: £25,000 per annum. Key Knowledge, Skills & Experience: Good communication skills Customer service experience, to be able to deal with suppliers and customers with ease. Knowledge of Outlook/Word/Excel Able to utilise bespoke software, following training, both in house and external companies (portal’s). Principle responsibilities: Working with the P&PM to organise and control factory capacity planning and loading. Receiving Goods In, and Processing Delivery Tickets. Purchase order matching. Working with the P&PM to produce KPI’s for Supplier Performance Processing surveys accurately, raising queries and making amendments where necessary, following training. Printing of assembly sheets & Bar-Coding information, including distribution to the relevant departments. Ordering materials for production with external suppliers, including progress chasing. Processing of Replacement Orders, including ordering materials. Working with the P&PM to ensure that Root Cause Analysis is applied to issues relating to Production & Procurement. Answering and directing calls to the right areas Engaging with clients and customers as the first point of contact. Working with the P&PM to control and monitor stocks. Health and Safety, Quality and the Environment: The Job Holder must ensure they are familiar with and keep up to date with all Ashford Commercial Policies and Procedures. Perform their duties in accordance with the requirements of their Job Description and the Integrated Quality / EMS Management System. This role is responsible for their own health and Safety at Work Relationship Interfaces: P&PM Installation & Survey Quality / Environment & Health & Safety Production Staff Accounts Suppliers