Job Description:
Medical Staffing Officer
Cromwell Hospital, London SW5 0TU
Fixed Term 12-month contract to cover Maternity
Hybrid working options available (1-2 days)
£35,000+ with Fantastic benefits
Full time, 37.5 hours a week – Shifts are normally Monday to Friday 9am to 5pm (may consider 4 days with slightly longer hours)
We make health happen.
Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each day.
As a Medical Staffing Officer, you will have full autonomy and accountability for the end-to-end Consultant and Resident Medical Officer (RMO) relationship and stakeholder management with ownership of the Medical Director’s Office standard operating procedures (SOPs). This role will develop and deliver exceptional engagement and service to strengthen practice privileges with all Consultants and support our RMOs with a view to contributing to commercial and service goals.
You’ll help us make health happen by:
1. Work in close partnership with the Consultant Development Team to rapidly engage, on-board and support a designated cohort of consultants for the duration of their time at the Cromwell in the development of our Clinical Strategy.
2. Work with the Medical Director, Lead RMOs and Modern Matrons to develop a Consultant/RMO engagement strategy, with agreed performance objectives
3. Work with the Lead RMOs to attract, onboard and retain RMO staff to stabilise the RMO workforce and eliminate agency spend.
4. Day to day oversight of Consultant and RMO rotas to ensure successful delivery of clinical strategy.
5. Regular face to face meetings and ongoing phone/email contact with Consultants will be expected to build ongoing relations and encourage long-term commitment to the Hospital.
6. Ongoing support for a cohort of designated Consultants and recruitment and support to Resident Medical Officers (RMOs) to ensure regulatory compliance
7. Be audit ready and ensure all recommendations are actioned for continuous improvement.
8. Working with a specified cohort of consultants and or RMOs to ensure all documents are in date to maintain practicing privileges. This includes Disclosure and Barring (DBS) documentation, Occupational Health Clearance, Indemnity, ICO membership, References, Appraisal, Statutory and Mandatory Training, Recognition by major insurance companies.
Key Skills / Qualifications needed for this role:
9. Experience in Medical Staffing PA/Executive or Service Delivery within Private Healthcare
10. Experience with Stakeholder management
11. Proven administration experience with continuous improvement
12. Experience with Auditing
13. Experience with analysing and using data for service improvement
14. Excellent communication skills
15. Excellent organisational skills and able to prioritise tasks
16. Excellent time management skills
17. IT literate with knowledge of Microsoft office
18. Knowledge of Medical Terminology is desirable
19. Knowledge of Medical legislation is desirable
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
20. 25 days holiday per year, pro rata to your contract.
21. Access to a range of services to support your physical and mental wellbeing
22. Fixed term benefits allowance
23. Access to our confidential employee assistance
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.