About the Role Are you meticulous with a knack for organisation and planning? Do you thrive in a dynamic environment where your multitasking skills are put to the test daily? If so, we have an exciting opportunity for you as a Merge Planner / Admin at our client’s facility in Hinckley. This role is pivotal in ensuring the smooth operation and coordination of our logistics processes, and you will play a key role in maintaining our high standards of efficiency and quality. Key Responsibilities: Inbound Trailer Planning: Take charge of planning all inbound trailers for processing, ensuring their timely and efficient management. Damage and On-Hold Management: Maintain and manage any damages or on-hold items, ensuring that they are addressed promptly and efficiently. Customer Communication: Handle incoming calls and emails from both internal and external customers, adhering to service level agreements (SLAs). Reporting and Documentation: Ensure all daily and weekly reports are completed accurately and dispatched in a timely manner. Departmental Liaison: Collaborate with other departments daily, ensuring cohesive operations and communication across the board. Production Files Maintenance: Work alongside operations to maintain weekly production files, ensuring all documentation is up to date and accurate. Additional Duties: Undertake any other reasonable duties as assigned to support the needs of the business. Pay and Shifts : £12.20 per Hour 10:00-18:30. (Will need to be flexible to cover other shift)