Infrastructure Engineer
Our dynamic and ever-growing business client seeks a passionate and logical Infrastructure Engineer with solid cloud experience. In this role, you will act as an escalation point for the Service Desk on infrastructure-related incidents and perform day-to-day administration of all infrastructure-related systems.
These positions will be 5 days onsite.
Key Responsibilities:
* Perform day-to-day server administration tasks.
* Respond to critical incidents and standard service requests.
* Complete technical project work on server and storage hardware, Active Directory, VMWare vSphere, Windows Server, Veeam, Microsoft Azure, GCP, and Microsoft 365.
* Establish and maintain effective relationships with business users and IT teams.
* Perform routine IT system maintenance tasks, including patches and configuration changes.
* Administer Windows Server, Active Directory, and VMWare vSphere.
* Carry out cloud-based admin tasks and troubleshooting in GCP, Microsoft 365, and Microsoft Azure.
* Take technical responsibility for small projects as allocated by the line manager.
* Assist with technical tasks on larger projects requiring changes to the IT infrastructure.
* Update technical documentation to enable the IT Service Desk to resolve more incidents without escalation.
What We’re Looking For:
* Self-motivated with a strong understanding of complex technical environments and technologies.
* Practical problem-solving skills to drive incidents to resolution.
* Excellent written and verbal communication skills.
* Proactive attitude towards improving systems to enhance performance and reduce support incidents.
* Ability to share ideas and highlight areas for improvement.
Skills and Experience:
* In-depth knowledge of Active Directory, including Group Policy.
* Experience administering a Windows Server estate (2012 R2+).
* Experience supporting Microsoft 365.
* Experience administering VMWare vSphere (7.0+).
* Good understanding of networking concepts, including DNS and DHCP.
* Experience supporting server and storage hardware, preferably HPE.
* Strong analytical skills to quickly and accurately respond to reactive problems.
* Experience working in an ITIL environment, understanding end-to-end processes across the organisation.
Benefits:
* Competitive salary and benefits.
* A collaborative and innovative work environment.
* Opportunities for professional growth and development.
Interested? Please Click Apply Now!
Join our client's team and help drive excellence in IT infrastructure management!
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